Fidelis Care – FIDELIS HAS A HISTORY OF GIVING PRE- AUTHORIZATION FOR TREATMENT, THAT IS MEDICALLY NECESSARY, BUT WILL USUALLY DENY PAYMENT AT THE CLAIM LEVEL. ONLY UPON APPEALS AND OR COMPLAINTS TO REGULATORY AUTHORITIES SUCH AS THE NYS DEPT OF HEALTH OR NYS ATTORNEY GENERAL'S OFFICE DOES FIDELIS PAY CLAIMS.