-20
eNPS Score
Q&A With Fidelis Care Employees
Fidelis Care employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Fidelis Care
Helping the customer confirm that they will make their payments and that the information presented to them is clear and actionable. Currently the built in friction forces missed payments and is willful ignorance.
Raises rates by about 20% annually, but won't cover weight loss meds, won't cover prescribed dosage of drug to help quit smoking. Won't be happy until I die fat, frustrated and cancerous. Thanks for nothing.
Grateful to work remotely. Nice having benefits medical dental and vision. Enjoy PTO and flexibility with time off. Retention is repetitive and motivation wanes which is standard for call center work. Applying internally for other positions is difficult.
Benefits of medical dental and vision are nice. Opportunity to work remotely is great. Applying internally and moving up is difficult. Job is repetitive and motivation wanes which is the nature of working in a call center
I love my job. Great place to work.
Q&A With Fidelis Care Employees
IDX: 0 TOT: 5
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How often do employees get raises at Fidelis Care?
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How hard is it to get promoted at Fidelis Care?
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What is the best perk or benefit that Fidelis Care offers?
What do employees at Fidelis Care think about their benefits?
63% of Fidelis Care employees say they are satisfied with their benefits. The majority of employees also get 10-15 days of paid vacation.
How's career growth and advancement at Fidelis Care?
On average, majority of employees have a mentor to help them navigate their career at Fidelis Care.
Curious about what work's like at Fidelis Care?
Anonymously Ask Fidelis Care Employees Any Question
Should I work at Fidelis Care?
25% of Fidelis Care employees would encourage their friends to become coworkers, whereas 30% are neutral and 45% would not recommend working at Fidelis Care to their friends.
| 25% | Promoters |
|---|---|
| 30% | Passive |
| 45% | Detractors |
