Fidelis Care Culture | Comparably
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Fidelis Care Claimed Company
Fidelis Care offers health insurance coverage to more than 2.5 million members across New York State. read more
EMPLOYEE
PARTICIPANTS
66
TOTAL
RATINGS
584

Fidelis Care Company Culture

Fidelis Care Culture

This score is derived from employee ratings & reviews
2.8/5
Fidelis Care's Overall Culture is rated D+

Top Rated Culture Dimensions

Fidelis Care CEO

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
Thomas Halloran Fidelis Care's CEO
Thomas Halloran
60 /100

Diversity at Fidelis Care

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-

Diverse employees at Fidelis Care have rated Environment, Team, and Happiness as the highest categories they have scored

Women at Fidelis Care

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-

Women at Fidelis Care have rated Team, Environment, and Compensation as the highest categories they have scored

Fidelis Care eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 40%Bottom 40% of Similar Size Companies on Comparably

Recommend to a Friend?

-18

Fidelis Care employees are -18% more likely to recommend Fidelis Care as a great place to work

26%Promoters
30%Passives
44%Detractors

Working at Fidelis Care

Working at Fidelis Care is rated below average by 66 employees, across various culture dimensions. Fidelis Care employees rate Office Culture highest among all categories, and think that Executive Team and Leadership have the most room for improvement, putting Fidelis Care’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in New York. See below in detail how working at Fidelis Care was rated by employees.

Overall Company Culture at Fidelis Care

D+

Overall Company Culture at Fidelis Care is rated D+

Last updated a month ago

Bottom
25%

Fidelis Care ranks in the Bottom 25% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 66 Employees

View Results
0
20
40
60
80
100
Operations
46
Operations46

Fidelis Care Employee Reviews

Out of 66 Fidelis Care employee reviews, 54% were positive. The remaining 46% were constructive reviews with the goal of helping Fidelis Care improve their work culture.

54%
46%
Positive Reviews54%
Constructive Feedback46%

Positive Reviews From Fidelis Care Employees

  • What are some of the best things about your team?
    Everyone is nice and willing to help out in the chat.
  • What is the best part about your compensation package?
    Flexible pto and medical dental and vision benefits
  • What do you like best about the leadership team?
    Direct supervisor is wonderful and quick to respond with questions and issues. Other managers and sups need to take notes to be more proactive and readily abailable

Constructive Feedback From Fidelis Care Employees

  • What do your coworkers need to improve and how could you work together better?
    We should all communicate and help each other as a team
  • What's going wrong and how can it be improved?
    Leadership is disconnected from the day to day concerns of employees and rarely engages them
  • What's going wrong and how can it be improved?
    Needs to start over beginning with management and higher ups first

Fidelis Care Company Information

Fidelis Care Company Overview

Fidelis Care offers health insurance coverage to more than 2.5 million members across New York State.

Fidelis Care Mission, Vision & Values

Fidelis Care Mission Statement

Fidelis Care transforms the health of local communities, one person at a time, providing quality, affordable health insurance coverage to more than 2.5 million children and adults of all ages and at every stage of life.

Fidelis Care Values

  • Quality, affordable health insurance coverage
  • Diversity, equity, inclusion
  • Caring for the whole person
  • Focus on serving those who are vulnerable, in underserved areas
HeadquarterPost Ave
New York City, NY 10034
United States of America
Websitewww.fideliscare.org/
Founding Date1993
Company StatusPrivate
Social Sites

Fidelis Care Competitors

Fidelis Care competitors include Excellus BlueCross BlueShield, CDPHP, and Healthfirst. Fidelis Care ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Fidelis Care compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Excellus BlueCross BlueShield's Logo
    Excellus BlueCross BlueShield
    4.1/5
  2. #2
    CDPHP's Logo
    CDPHP
    3.3/5
  3. #3
    Healthfirst's Logo
    Healthfirst
    3.2/5
  4. #4
    Fidelis Care's Logo
    Fidelis Care
    2.8/5

Fidelis Care Employees

66 employees at Fidelis Care have reviewed Fidelis Care across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.

Overall, the 66 Fidelis Care employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Fidelis Care are generally satisfied with their total compensation at Fidelis Care, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Fidelis Care are generally satisfied with their team. 66 Participants grade the quality of their coworkers a C-. The majority believe the meetings at Fidelis Care are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Fidelis Care believe the environment at Fidelis Care is positive. Most Participants believe the pace of work at Fidelis Care is extremely fast. About 59% of the employees at Fidelis Care work 8 hours or less, while 14% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Fidelis Care are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Fidelis Care - Employee Onboarding

The prevailing opinion from Comparably users in New York about their company is that it was very prepared on their first day. New York employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Fidelis Care KPIs and OKRs

Employees’ understanding of Fidelis Care's KPIs and OKRs is essential for its success. Out of 2 Fidelis Care employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Fidelis Care CEO & Leadership

Fidelis Care CEO - Thomas Halloran

Thomas Halloran Fidelis Care's CEO
60 /100

Fidelis Care’s CEO Thomas Halloran started in this role in 2019. Thomas’s approval rate is lower compared to CEOs at similar sized companies, putting Thomas in the Bottom 25% of all CEOs of similar-sized companies on Comparably, and in the Bottom 20% compared to CEOs of all other companies in New York. Thomas Halloran’s employees rank Fidelis Care in the Top 15% for Office Culture, in the Top 50% for Environment, and in the Bottom 45% for Meetings. Halloran is generally unpopular with Fidelis Care employees, but ranks especially low with employees in the Operations department. However, Caucasian employees have a slightly more favorable view of the CEO. When compared to Fidelis Care’s competitors, Thomas Halloran ranks below both Healthfirst CEO Pat Wang and CDPHP CEO John Bennett.

Fidelis Care Leadership

The Fidelis Care Executive Team is rated a “D-” and led by CEO Thomas Halloran, Senior Vice President Brian Cummings, and Senior Vice President Alicia Delmont-Vorburger

  • Thomas Halloran  CEO / President

    Thomas Halloran CEO / President

    Thomas Halloran is the President and CEO of Fidelis Care, which is part of the Centene family of health plans. Tom... read more

  • Brian Cummings Senior Vice President

    Brian Cummings serves as the Senior Vice President of Fidelis Care. Brian started at Fidelis Care in Jul of 2016. Brian... read more

  • Alicia Delmont-Vorburger Senior Vice President

    Alicia Delmont-Vorburger serves as the Senior Vice President of Fidelis Care. Alicia started at Fidelis Care in Jul of... read more

  • Julie Ralph Vice President Information Technology

    Julie Ralph serves as the Vice President Information Technology of Fidelis Care. Julie started at Fidelis Care in Apr of... read more

  • Umar Chouhdry Medical Director

    Umar Chouhdry serves as the Medical Director of Fidelis Care. Umar started at Fidelis Care in Jul of 2016. Umar... read more

  • Mary Maginn Vice President, Healthcare Operations

    Mary Maginn serves as the Vice President, Healthcare Operations of Fidelis Care. Mary started at Fidelis Care in... read more

  • Deb Chambers VP of Quality

    Deb Chambers serves as the VP of Quality of Fidelis Care. Deb started at Fidelis Care in December of 2016. Deb currently... read more

  • Vincent Marchello Chief Medical Officer

    Vincent Marchello serves as the Chief Medical Officer of Fidelis Care. Vincent started at Fidelis Care in December of... read more

  • Jason Reiser Vice President Product Development and Corporate Innovation

    Jason Reiser serves as the Vice President Product Development and Corporate Innovation of Fidelis Care.

Fidelis Care Salaries

How much does Fidelis Care pay?

How much do people at Fidelis Care get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Fidelis Care is $118,461, or $56 per hour, while the estimated median salary is $125,354, or $60 per hour.

At Fidelis Care, the highest paid job is a General Counsel at $245,570 annually and the lowest is an Admin Assistant at $52,204 annually. Average Fidelis Care salaries by department include: Legal at $245,570, HR at $93,252, Operations at $98,036, and Product at $140,187. Half of Fidelis Care salaries are above $125,354.

28 employees at Fidelis Care rank their Compensation in the Bottom 40% of similar sized companies in the US (based on 83 ratings) while 26 employees at Fidelis Care rank their Perks And Benefits in the Bottom 40% of similar sized companies in the US (based on 28 ratings).

Last updated months ago.

1st Percentile
$76k
$76k1st Percentile
20th Percentile
$101k
$101k20th Percentile
40th Percentile
$118k
$118k40th Percentile
60th Percentile
$195k
$195k60th Percentile
80th Percentile
$263k
$263k80th Percentile
100th Percentile
$334k
$334k100th Percentile
$118,461*
Average Compensation
$125,354*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Fidelis Care Salaries by Department

Explore Fidelis Care Salaries

Diversity & Inclusion at Fidelis Care

Diverse employees at Fidelis Care score the company 49/100 across various culture categories, placing Fidelis Care in the Bottom 10% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Fidelis Care across various culture dimensions.

Ranked Culture the Highest

Women 50/100
Department - Operations
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Fidelis Care Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement
  • Employee Stock Purchase Plan

Office Perks

  • Work From Home Policy

Fidelis Care PTO

Fidelis Care's PTO and Vacation policy typically gives 0-10 days off a year. Fidelis Care's benefits and PTO Package averages to represent a $2500+ cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo50%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo50%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Fidelis Care Careers

Fidelis Care Jobs

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Let Fidelis Care Know You Want To Work There

Overview of Candidates Interested in Fidelis Care on Comparably

Candidates By Department

Product
33%
IT
33%
All Industries
33%

Candidates By Location

New York City
100%

Frequently Asked Questions regarding Fidelis Care

What is Fidelis Care address?

Fidelis Care location is at Post Ave

Who is the CEO of Fidelis Care?

Fidelis Care CEO is Thomas Halloran, their score by employees is 60

What is Fidelis Care eNPS?

The eNPS for Fidelis Care is -18

What is the salary for QA in Fidelis Care?

QA average salary in the US is 86k

What are the salaries in the Admin in Fidelis Care?

The average salaries for Admin in Fidelis Care is 64k

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