
Interaction and respect for each others knowledge
Talk to people, they are nervous enough
Treating staff with respect and not abuse or intimidate staff
Mellennials in call centers and customer service rolls being extremely rude to customers so customers are walking away
Shown to be a valued member of staff, stop the intimidation and bullying just because managers know nothing will be done to stop it
Management's attitude towards staff, management need to step outside their bubble and stop managing up, this is why there's a massive turnover of staff, it's not Holcim it's the managers