Information was given about the job itself
Teammates and the fact that you are helping people communicate.
Teamwork, great support system, and knowledge base. You can always cont on them
My teammates and feeling I've achieved something, although this is not often the case
Be more open to new ideas and feedback and input from staff in the front lines.
The amount of work and goals set by management do not reflect the payment received. They continue to increase workload with out compensation