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I was lured in under the false pretense that this would be a healthy environment and had lots of room for growth. Six months later I find out that everyone is absolutely terrified of speaking up for themselves. The management it’s absolutely horrid. Support is treated like trash constant
O que você gostou mais sobre a sua entrevista de emprego?
The managers seemed very personable and professional.
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
The benefits and the friendships I have made with some of my coworkers
Quais são algumas das melhores coisas da sua equipe?
On an individual basis, my coworkers are great. But it is still a toxic environment with middle-management and upper management
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
Pay your employees more, treat your support staff with respect, actually train us properly, and actually give us time to do our jobs
O que está ruim e como pode melhorar?
Communication. Actually communicate between departments and don’t launch anything without warning other departments. And there needs to be an overhaul on training for support. People are absolutely riddled with anxiety over the lack of traini
No que a equipe de líderes deveria melhor?
Not lying to your support team. Stop overloading them with work. The expectations are absolutely unreasonable. Actually give your employees admin time instead of a 15 minute block twice a day to work on multiple tickets.
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