TracFone Wireless – I overheard on numeerous calls customers asking to speak to a supervisor and the representative hang up on them. Then when i get the call i am getting cursed out and have a hard time resolving issues. | Comparably

TracFone Wireless – I overheard on numeerous calls customers asking to speak to a supervisor and the representative hang up on them. Then when i get the call i am getting cursed out and have a hard time resolving issues.

TracFone Wireless Empresa reivindicada
TracFone Wireless is known for its coverage in 99.6% of the cellular populations. consulte Mais informação
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I overheard on numeerous calls customers asking to speak to a supervisor and the representative hang up on them. Then when i get the call i am getting cursed out and have a hard time resolving issues.

O que precisa melhor na cultura da empresa?

I think the whole company need a overhaul

No que a equipe de líderes deveria melhor?

Communication and enforcing proper protocol

No que os seus colegas poderiam melhorar e o que faria vocês trabalharem mais unidos?

Better communication and team work

O que você gostou mais sobre a sua entrevista de emprego?

Friendly people very energetic environment

Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?

I do not feel like i make enough money to endure the level of abuse from customers or coworkers

O que está ruim e como pode melhorar?

When customers have complaints that we can not solve and ask to speak to a supervisor we should be allowed to transfer calls to our managers instead of enduring the multiple call backs and hang ups.

Other Employee Reviews for TracFone Wireless

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