Nothing really. They wanted me.
Pay your employees. Don’t give them excuses. Tell them the truth
When the times are good, people speak more and there are conversations on Skype and slack.
Telling their employees and their customers the truth. Sharing the vision and answering questions in good times and bad.
No raises ever. No reviews ever. Negative reinforcement and reactive management. 2 weeks vacation and extra hours expected when they need you. No bonuses, no 401k, high deductible insurance. Cash flow problems. Lawsuits and tax problems.