Q&A With Lifelong Medical Care Employees

The workforce is around 95% women, 70% women of color. There is only 1 male in middle management which is around 5%. The majority of males in the organization are Organizational C-Suite(4) with only 1 latino male in Regional Director Role(10% at that level of administration).

THere's a concerted effort to make LMC more diverse in it's workforce. Though there are middle managers who are predominantly black or hispanic women only.

Some ideas for improving the culture of LMC would be to allow more individual clinic and program autonomy related to making business decisions. Also, having administrative support that is focused on education and training related to what the employees want versus what the administration thinks is needed. Having experienced leadership throughout the organization that is not simply "management"(old school) based and keeps up with changes in leadership development. Psychosocial perspectives in administration are also needed versus medical model based perspectives.

Nothing really. It's not an organization that really creates an environment where employees "get excited" about the work they're doing. Everyone is asked to do more than is possible and resources at the direct care level are slim while administrative office personnel keeps growing and salaries at that level are significantly more than people who actually provide the care to our patients.

No other choice.

Very low overall. Decisions get made at higher levels of the organization and input from the actual clinics and programs that provide care to the patients is not at all valued. The Board and Senior Leadership are not in touch with the actual operations on the ground.

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female, african-american or latino. They aren't interested in male or white/Caucasian.

Relatively non-existent unless you are a woman or woman-of-color or a white male in the c-suite

Nothing out of the ordinary.

Very low compared to similar programs in healthcare. Somewhere between 60k and 80k for someone with many years of experience and a Master's Degree

Many of the managers and directors have very different experience and skill based. There's a culture of hiring MPH and MBA's who don't seem to have any experience running healthcare programs. There are lots of pilot projects that don't have any follow through and waste precious resources.

Lacking in resources and understanding of running a healthcare business. Financial support is extremely weak and mentorship is pretty non-existant. Men are in short or no supply in operations which seems to be a conscious choice by the organization.

50 or more per week and getting paid for 40 hours a week

Not really encouraged. Human resources is improving but high stress and lack of resources tend to rule the majority of the culture.

They use external consultants as the CIO - he lives in Washington DC.

Relatively fair for a non-profit. 3 weeks to start is common.

Rather haphazardly and not with much transparency. It seems the culture here is to promote women and people of color as an affirmative action type of policy. Caucasian and male employees do not tend to be hired or promoted from what I've seen over the last 3 years.