Asked the right questions, not too long
Good personalities, dedication to their job
Equitable pay and benefits, better communication especially between departments, remote work opportunities, hiring talent from outside the immediate area
C-level management and VPs make millons for their base pay, but anyone under that makes below-market hour rates and salaries. Less expensive benefits package would help.
Entrenched imperial attitude of over-paid management and long-term employees. Need equitable pay and benefits, and hire competitive talent outside of the immediate area, with remote work opportunities.
Culture change from imperial, long-term, entrenched management to skilled competitive talent outside of Michiana area. Remote work for office and technology employees. Better communication and improve isolation/siloing of departments. Left hand doesn't know what the right hand is doing.