LoanCare – This company is inept as a whole. Payments are not correctly applied to my account, a ARM was just calculated 480% higher than the contractual limit, calling customer service is a waste of time as one out of ten times someone can answer a question but not solve anything.

LoanCare, a ServiceLink company, is a nationally recognized leader in full-service subservicing to the mortgage industry. читать еще

СОТРУДНИКИ УЧАСТНИКИ: 47

ИТОГО РЕЙТИНГИ: 403

СЕО: Dave Worrall

This company is inept as a whole. Payments are not correctly applied to my account, a ARM was just calculated 480% higher than the contractual limit, calling customer service is a waste of time as one out of ten times someone can answer a question but not solve anything.

Other Employee Reviews for LoanCare

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Interesting place to be as the company is growing like crazy. There are growing pains, but really good people here.

What can this brand most improve?

Answer inquires from website contact form

What can this brand most improve?

Terrible customer service. Cannot gain access to oerson without it taking iver an hour on an automated phone aystem. Once yiu reach a person they cannot assist you properly. No one is available to speak with in the eacrow dept and departments do not communicate with eachother to resolve problems.

What can this brand most improve?

quick resolution to open issues

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Pooe execcutive leadership. Culture of blame vs fixing root cause

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LoanCare – This company is inept as a whole. Payments are not correctly applied to my account, a ARM was just calculated 480% higher than the contractual limit, calling customer service is a waste of time as one out of ten times someone can answer a question but not solve anything.

This company is inept as a whole. Payments are not correctly applied to my account, a ARM was just calculated 480% higher than the contractual limit, calling customer service is a waste of time as one out of ten times someone can answer a question but not solve anything.

Other Employee Reviews for LoanCare

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