MaritzCX Заявленная компания
We help increase customer retention and lifetime value by ingraining customer experience-driven insight and action into the DNA of business operations читать еще
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No incentive to do better. I won't get trained on anything new anyways no matter if I continually get 100% each week.
Что можно улучшить в ваших сотрудниках, и что может помочь вам работать более сплоченно?
There are no team meetings. If there is a meeting it's to reprimand us. Never s positive thing.
В чем руководство должно стать лучше?
One manager in particular has his favorites. You can beg to be trained on other surveys to get more hours, you can do your best to make HIM look good....you still won't get trained on other surveys. It's just like high school, if you don't fit in you won't advance.
Что идёт не так, и как это можно улучшить?
The supervisor plays favorites and does not cross train, instead gives excuses. Stuck doing the same thing, every single day. No matter if you have 100% every week, no call offs, never late, been there over 3 yrs, it doesn't matter. If you're not liked there you will not do anything new.
Почему вы чувствуете себя недооцененным(ой), и как ваша зарплата могла бы на это повлиять?
Instead of wasting money on pizza and other things, offer employees better raises and more hours to keep them around. Possibly give raises not only on performance but also the longevity of employment. When I read the line in the F185 survey about being valued and not just a number I think of Maritz.
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