Partners Plus IT Support Philadelphia Культура компании

Миссия

We turn technology from an expensive headache into an advantage for small and medium sized businesses by using innovative solutions and carefully built and tested Best Practices. Clients can choose from multiple levels of support that are individualized to their specific needs. Rather than just running our clients’ networks from a distance and collecting expensive fees, we partner with them to add value to their company. We offer tools to increase employee productivity, ongoing training and education, and we ensure that our clients’ technology is always ready to go when they need it. When clients need us, they are guaranteed fast response times from real people.

Концепция

Back in the early 1990s I realized how badly businesses needed a support company that knew what they were doing and looked at partnering with their clients to give them an exceptional value add relationship. This relationship wouldn’t be based on being the mechanic who runs around fixing broken things, but rather would focus on preventing the things from breaking in the first place. I did this because I appreciated how frustrating it is for companies to have outages that affect their relationships with their customers and employee morale – not to mention the costs associated with staff who can’t work. To that end, our focus is on being proactive, education focused (both for ourselves and our clients) and being both friendly and efficient in addressing issues to help you minimize downtime and improve productivity.