
50-60 hours is normal for Cloud Services. On call 24x7x365. Offshore resources work fewer hours and not on call, but are still driven like rented mules. A lot of management turnover, a lot of staff turnover or layoffs when the IT Dept is already at the bone. If you can imagine being chased by a locomotive across a trestle bridge with rotted ties while someone is shooting at you with a rifle, you've got the vibe about right.
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