How's the leadership on the Customer Support team at Renovate America?

The company is going through significant troubles at this time laying off a sizeable chunk of their workforce in the last year over several lay-offs. The situation is unlikely to improve and I would not suggest accepting a position here. Management is poor and planning, forecasting change is worse. One set of lay-offs were asked to come back as they had miscalculated their staffing requirements, only to be let go a few months later. There is a constant and large PR effort to convince people the place is worth working at but given that there is little stability, a slew of lawsuits and an ineffective management team, I would work here. The future of the company is far from certain given the above and other issues.