If you could make changes, how would you improve the culture at Scripps Health?

Scripps is actually working to improve the culture from within via Value by Design and using the MDI processes. All departments are encouraged to participate in daily huddles in which all input is valued and solutions are typically crowd-sourced, with managerial facilitation only extending to implementation, not barrier creation.

Change incentive programs for physicians to be aligned with organizational goals. Communicate business goals and models better.

Not sure. They like it this way. It is a challenging culture.