Scripps Health Employee Reviews
Out of 135 Scripps Health employee reviews, 68% were positive. The remaining 32% were constructive reviews with the goal of helping Scripps Health improve their work culture. The Operations team, with 91% positive reviews, reports the best experience at Scripps Health compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 47% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They are great in providing a work life balance
The collaboration, flexibility and teamwork
Leaders are approachable, available , and try their best to accommodate.
Review from Operations Dept
They are very accessible and friendly
Supports your ideas and little supervision allowing you to express your skills and talents.
What does the leadership team need to get better at?
Learning how to lead. Uneducated individuals that dont have experience are being placed in leadership roles.
PEOPLE AND STAFF CONCERNS WE MAKE YOUR BRAND
Remove forced ranking practices and instead motivate and develop your team. Be open to new ideas that are different than yours and spend time understanding others perspectives. People want to do great work and it is your job to give them the space and opportunity to do so. Do not lead by control.
Coming off their high horses
Every one of them is afraid to make a decision.
What is the best part about your compensation package?
Fidelity retirement accounts 403b and 403a
All the different care departments. Scripps them all.
Review from Operations Dept
Great Retirement Plan and Health Insurance coverage. Bonuses and Merit Raises.
Reviewed each year compared to market rates
The corporate matching for IRA
Why do you feel undervalued and what would make you feel better about your compensation?
To make sure we get paid decent for our job
I don't feel the healthcare options are th.at great having worked for larger companies. More and better healthcare options. Also, lumping PTO with jury duty, sick days and vacation is not cool.
Increased tuition reimbursement, increased hourly commiserate with comparable hospitals in the area (Kaiser, UCSD, Sharp). Keep in mind, these other hospitals are unionized. Stop giving Scripps employees reasons to leave or consider bringing a union into workplace
The compensation in the market is generally lower and there is a belief that company culture will keep people long term. The reality is the culture is not always great and low pay does not encourage anyone to fight through it. There are competitors out there that have both better pay and culture.
Compensation is less than market.
What are some of the best things about your team?
Friendly, helpful, easy to approach, and fun to be around.
Review from Operations Dept
Knowledgeable team members who are helpful, great manager who listens.
All working as one team centered around highest quality patient care
knowledgeable about patient population and profession. Good communicators. Personalities are easy to be around.
Comradarie and support. All in the same boat
What do your coworkers need to improve and how could you work together better?
If there was adequate staffing we would be much more effective
Rally around each other instead of workign in fear and not supporting each other. The politics are tough and the reality is we all feel we will loose our job. So, we are on the same playing field and should instead support each other.
Better sensitivity training, better training and accountability for professionalism
Review from Customer Support Dept
They need to learn professional behavior in the workplace. They brought gummy penises for instance into the workplace and said it was okay because it wasn't 8am yet. They get mad and argumentative when people ask them to stop or set boundaries, then they do what they want anyway.
Review from Customer Support Dept
I think that the key to improving work life in my department is to hire employees with longevity/staying power who are looking to make a career in their current department. We go through dozens of employees who can't keep up with the work load. Being understaffed decreases our productivity.
What is most positive about the culture and environment at your company?
The most positive is I feel I belong.
Review from Operations Dept
My team keeps trying to improve things.
Blocking out lunch hour from having meetings. Willing to try new things to manage work loads etc.
Encourages you to be your best and share your ideas
People are supportive of one another. Colleagues are inclusive and diverse.
What needs to change to make the company culture better?
Make it safe (no retaliation) to report harassment and inappropriate behavior. Also, there is never one perfect path to follow and there are many approaches that will get to the same result. Be open to allowing your team to get to the end goal in a way that looks different than what you would do.
Eliminate the culture of fear. Every manager fears for their job and refuses to make a decision that may be used against them. If they never act, they can never be wrong.
They need to hold people accountable for creating a hostile environment instead of firing people who report it
Review from Customer Support Dept
The company culture needs to put more emphasis on helping people who try to help themselves like senior citizens and veteran's and focus less on those who don't want to help themselves like the homeless. The homeless population creates a lot of tension in our organization and are given more perks.
What did you like most about the interview process?
Clear steps listed and followed on how and when the interview process would be conducted. So, you know what was going on.
Efficient and welcomes different options and backgrounds
Supervisors were down to Earth and demonstrated interest in my professional accomplishments.
It was a very professional, yet made to put ones worries at ease.
Review from Operations Dept
they listened to what I had to say
What would you improve about your company's interview process?
The obscure questions during the personal interview don't help with a positive application process
What makes you most happy at work?
Intteracting with patiente. Making their day
Feeling valued. Knowing you are giving back to the patients and community we served. Growing to be the best in the Imperial San Diego County.
Learning new skills. Having work life balance.
Working with others around clear goals and feeling part of the team
patient population and getting to healp people
What's going wrong and how can it be improved?
Change management they are incompetent or uncaring maybe both
Customers are challenged to navigate between the different medical groups and hospitals. While people say Scripps "One" there still is lack of contentedness that makes it hard to navigate between the various groups.
Poor communication. No complete process planning.
Upper management is old and tired and appear to be treading water until they can retire and get their golden parachute. New blood is desperately needed. The Board is a rubber stamp for the CEO.
Unprofessional coworkers, managers target people who complain about hostility and bad behavior, leadership given bad advice in addressing problems, leadership not qualified or experienced
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of Scripps Health yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of Scripps Health yet.
Be the first to contribute a review.