Hold shift supervisor accountable for their behavior and listen to the specialist alot more
Specialist should be paid more especially if they gonna be walking up to 22,000 steps pure shift
Have shift supervisors work in the specialist position from time to time cause some look down on the specialist job of watching and observing
Screen supervisors better before giving them a job because some have really bad attitudes and hide who they really are I believe a psych evaluation test should be given
Simple interview should be more up front about the walking that you will be doing until they figure out another way to help the specialist job be a little more comfortable