If you could make changes, how would you improve the culture at SpaceX?

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SpaceX can use an improvement in personnel training and standardization. There are many circumstances that deviations are not overlooked but minimized. This was due in part to the standards not being disseminated to the rest of the production line; lack of communication. After reading the recent findings from the 2015 launch failure that NASA published, I can agree with some points that are faults in the overall culture. One finding that stood out was the circumstance where the installation of cables for transfer tube support was not following the external manufacturer's guidelines. This is one example where reading a bit could help with proper use of an article. The same applies with design, safety, etc. There are many good "lessons learned" technical reports that are just simply repeated because time and effort is not put into this aspect of their product. I wish SpaceX the best of luck in their endeavor.

There is a culture devide between engineering and others which is not recognized by those like Zack Dunn. Especially that SpaceX does not pay competitive wages most especially in California! In addition; Management/engineering needs to realize the differences in when they have time off verses others; we can't afford the cabin at the resorts or vacationing as they do. We have to maintain our homes and vehicle; we can't afford mechanics & gardeners and luxuries as they do. Days off are often spent on upkeep because we have to do our own and shop at the bargin grocery stores. They just don't get it.

Invest in training for all new employees both engineering technicians quality and specialty technicians to understand software programs, culture & safety protocols. Mainly for management to understand the needs of the hourly; most importantly all technicians and provide them with adequate pay and not stocks. Upper management does not seem to realize that stocks do not make a car payment. Upper management is very disconnected when it comes to understanding the needs of all those who make than $23 an hour or less than 1k a year. Not everyone at SpaceX can even consider driving a Tesla.

Pay industry standard wages, 40 hour work weeks and hold planners accountable.