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What's the vibe like in the Customer Support dept at Spredfast? How many hours are you working?
1 Answers from Employees at Spredfast
- 0Helpful
Too many hours. The work/life balance was awful previously and I highly doubt it has changed much. Support is always understaffed and the leadership isn't organized, which means the team is always underwater. Thank god they pay you when you work overtime, but the amount of tickets vs the amount of people ratio is too high. Earlier in 2017 there were weeks that members were working 10-20 hours of OT per week. Great for paychecks, awful for having a life away from support.
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