
That they wouldn't close offices where the customers are and them thinking having gigantic offices in horrible locations is a good thing.
How bad traffic is around the office. It's among the worst rush hours in the country. Terrible location.
How incompetent and self-interested management of a Mutual Company can be given the absence of outside accountability
Things were going to change, the employees are no longer the focus
How much it would change for the worse. Office closings, etc
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