What needs to change to make the company culture better at State Farm?

Question

Asked 9 years ago to all employees at State Farm Insurance

12 Answers from Employees at State Farm Insurance

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score 0 · Answer 1

SF is moving away from "local agents" & going towards a call center environment. It is hard to go with the flow, but it has to happen.

score 0 · Answer 2

Value empl. Another restructure, more stress. Many 25+ yr employees not hired for own jobs but other newer empl w/no exp hired. About $? Yes

score 3 · Answer 3

The new model is inward for use and is going to bring the company down. It does not consider the customers or the agents.

score 3 · Answer 4

There's too many rules, metrics, absence points. I just want to do my job in peace. Too many challenges to overcome!

score 0 · Answer 5

SF management needs to realize the employees are humans, with families and personal lives. Employees aren't numb, mindless robots.

score 0 · Answer 6

Go back to the old format, employee focused. Make us want to be there.

score 0 · Answer 7

Just here for the paycheck. Most everyone is miserable.

score 0 · Answer 8

Offer a more balanced work / life to employees

score 2 · Answer 9

Customer focus instead of inward focus.

score 0 · Answer 10

Get rid of all leadership

score 1 · Answer 11

Reward their employees

score 0 · Answer 12

Communicate