What's the company culture like at State Farm?

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The culture is one of a way over-bloated, navel gazing, self-centered bureaucracy where few make customer-focused decisions for fear of being called on the mat by a higher-up. Decisions are made by diktats coming from the top of the house with little regard for market/geography specific competitive dynamics. The chain of command is more interested in protecting their pension (still a defined benefit plan) which offers retirement at 62 with full benefits, instead of taking the painful steps to slash expenses by reducing layer upon layer of middle management and empower truly customer driven decision making. As a Mutual company the management is protected from outside accountability. The old "customer and policyholder centric" culture has been washed down the drain.

Depressing. Unless you're a brand new employee and have no historical context, you'll never realize what incentives and perks have been diminished or taken away and you'll never realize what the company was like before. If you're looking for a family-oriented culture, don't look here. We've move from "family" to metrics and the stress is palatable and visible each and every day. Certainly not the company I started with.

Self-centered sycophancy that is very much out-of-touch with the marketplace. Stifled by a “compliance bureaucracy “ and managed (not lead) by too many layers of inbred lifers that aspire only to retire at 62 with full pension.