It has been the best company I have ever worked for.
I left my place of business. I called to close out my account with Newport. They charged me $25 to cut a check. 28 days later & still no check. Money is what this company is. No service or product, they manage money. So, either they are just bad with money, or they are thieves with a scheme.
Worst experience during a hard time. I requested a hardship to withdraw money to purchase a home. All forms and documents were sent in with my request. They did everything in their power to over complicate the process. First they said my HR department signed their portion wrong; my HR department is
Assisting customers with questions would be helpful
The worst experience I have ever had! I am a customer service manager and can not imagine me, this company has no care compassion or consistency from phone associates to upper level management. There is no accountability or follow through, always someone else fault. I would never ever recommend