Bestop – Purchased a top and sunscreen. Sunscreen was damaged upon receiving it. Was able to get a replacement, but immediately knew i wanted to return it. I was declined a returned because i received a replacement sunscreen. Very poor policy in my opinion. Wasted $200.00, ill never buy from Bestop again!

Bestop

Bestop is the world’s largest manufacturer of soft tops and fabric accessories for Jeep vehicles. read more

EMPLOYEE PARTICIPANTS: 8

TOTAL RATINGS: 151

CEO: Richard Sabourin

Purchased a top and sunscreen. Sunscreen was damaged upon receiving it. Was able to get a replacement, but immediately knew i wanted to return it. I was declined a returned because i received a replacement sunscreen. Very poor policy in my opinion. Wasted $200.00, ill never buy from Bestop again!

Other Employee Reviews for Bestop

Briefly describe your overall experience at your company

I enjoy my position immensely & my coworkers. This is very much a community based company who cares about their employees. I do wish I was compensated more for the experience I brought to this position; I took a large pay cut when accepting this job, however I have the BEST supervisor ever!

Briefly describe your overall experience at your company

The culture is great but don't expect to make a lot of money.

What can this brand most improve?

My entire driver side of ny best too has fallen apart. Very bad quality. I soent alot of money on this and already contacted them over a year ago. No one is contacting me back. Its very upsetting. Will never buy from again

What can this brand most improve?

Better customer service that listens versus talking over people. Also, maybe create an owners manual for your products.

What can this brand most improve?

They continue to send wrong size tops for jeeps and charge 20 percent to return the tops and customer service is the worst I've experienced in a very long time.

Rate your company

Purchased a top and sunscreen. Sunscreen was damaged upon receiving it. Was able to get a replacement, but immediately knew i wanted to return it. I was declined a returned because i received a replacement sunscreen. Very poor policy in my opinion. Wasted $200.00, ill never buy from Bestop again!

Other Employee Reviews for Bestop

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