Provides eye care services in Eastern Missouri and Southern Illinois. read more
I thought it was great I received a promotion was told I'm going to be assest worked at the family owned office for three years when Clarkson eyecare took over and it went downhill fast. Lost a lot of patients, billing issues that office staff had to fix etc poor corporate management
What do you like best about your company?
The job of sales and patients
What needs to change to make the company culture better?
Communication on what matters with employees at offices
What's going wrong and how can it be improved?
They call center doesn't know the laws or insurance for each state which results in horrible experience for our patients
What does the leadership team need to get better at?
Policy and protocol. There is no written document for anything. Training is poor and quick. Procedure are always changing. To much work for office ends and no work coming from the top
Why do you feel undervalued and what would make you feel better about your compensation?
I was unlawfully fired due to absences that were 95 percent excused. No written warning and was fired on the phone on my day off without consulting my actual work office manager or team
Other Employee Reviews for Clarkson Eyecare
×