-75
eNPS Score
Q&A With Clarkson Eyecare Employees
Clarkson Eyecare employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Clarkson Eyecare
Customer service is aweful. They sold me glasses that can not be adjusted properly and I look through the clear frame not the lense. Instead of offering me a differant frame that would allow me to see through the lense, all they are interested in is charging me a fee instead of correcting glasses.
Posted 13 days ago
terrible customer service. staff is not engaged and they mess up my appointments all the time. very sterile and aloof environment. expensive for what it offers.
Actual costs of products should be presented at time of ordering glasses; not 6 months later and exorbitant fees!
Deal with bad prescriptions. Replace glasses that do not work
Better communication with customers and sister branches. Act like the customer's comfort and satisfaction are the priority.
Q&A With Clarkson Eyecare Employees
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Should I work at Clarkson Eyecare?
8% of Clarkson Eyecare employees would encourage their friends to become coworkers, whereas 9% are neutral and 83% would not recommend working at Clarkson Eyecare to their friends.
| 8% | Promoters |
|---|---|
| 9% | Passive |
| 83% | Detractors |
