Coram Healthcare – Customer service needs improvement! Learning how to communicate within departments and relaying accurate information to the customer! Employing people who are competent and not lazy! Taking off the extremely long hold times just to get to talk with someone!

Coram Healthcare Claimed Company

Coram is a leading national provider of home infusion and specialty read more

EMPLOYEE PARTICIPANTS: 64

TOTAL RATINGS: 465

CEO: Hari Ravichandran

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Customer service needs improvement! Learning how to communicate within departments and relaying accurate information to the customer! Employing people who are competent and not lazy! Taking off the extremely long hold times just to get to talk with someone!

Other Employee Reviews for Coram Healthcare

Briefly describe your overall experience at your company

I started out loving Coram. Then CVS bought them. Terrible ever since. Even my patients complain about them all the time.

Briefly describe your overall experience at your company

It has been steadily going downhill over past 6 months

Briefly describe your overall experience at your company

Up until recently I really enjoyed my position but with new milage reimbursement I am finding myself rethinking visits that I am making in order to maximize my reimbursement. I would rather think about the patient that I am helping

What do you value most about this brand?

The prescription approval process and nursing arrangement department.

What can this brand most improve?

I have several concerns that are crucial to my health

Rate your company

Coram Healthcare – Customer service needs improvement! Learning how to communicate within departments and relaying accurate information to the customer! Employing people who are competent and not lazy! Taking off the extremely long hold times just to get to talk with someone!

Customer service needs improvement! Learning how to communicate within departments and relaying accurate information to the customer! Employing people who are competent and not lazy! Taking off the extremely long hold times just to get to talk with someone!

Other Employee Reviews for Coram Healthcare

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