CustomerSat Company Culture

Mission Statement

Our passion is to empower people to improve their world by making voices matter. We leverage our considerable, proven and scalable multimode data collection and reporting capabilities to provide our corporate and Market Research customers with a more holistic view of their customers’ and employees’ experience and journey within their organization. Our offerings include full end-to-end program development and delivery capabilities that position us as leaders and visionaries in the industries we serve. Our direct channel collection offerings are complemented with indirect social media monitoring and collection from inferred operational systems, allowing us to offer the most comprehensive collection suite available. As new channels emerge, our flexible architecture and methodology will allow us to include them in the offerings suite. Our customer’s aggregated data is managed to ensure its value is realized through further analysis and consideration. We store, analyze and report on the structured and unstructured data in a clever way that allows us to present insightful dashboards with the best possible actionable results. Our offerings will co-exist with legacy and core infrastructure systems that our clients rely on. This enables us to deliver key inputs into a broader corporate environment. Our service offerings, along with the multimode collection channels, analysis, storage, reporting, and integration capabilities, allow us to present a richer, broader value proposition to our prospects and clients. We will continually advance our software offerings to support the ever-evolving and complex environment in which our customers operate.

Values

• Enthusiastic and Passionate Team Members
• Sense of Urgency & Motivation to Action
• Accountability and Commitment to Performance
• Easy To Do Business With
• Business, Process, and Procedure Orientation
• Innovation and Leadership
• Confident Shareholders and Customers