Firmstep Culture | Comparably

Firmstep Company Culture

Firmstep Culture

This score is derived from employee ratings & reviews

Top Rated Culture Dimensions

N/A

Firmstep CEO

Brett Husbands Firmstep's CEO
Brett Husbands

Company Information

Address
154-158 Shoreditch High Street, Shoreditch
E1 6HU
United Kingdom
Website
www.firmstep.com/
Founded
2001

Company Description

A customer service platform for UK councils and other government organisations.

Firmstep Employee Reviews

Positive Reviews
100%
100%
0%
Constructive Feedback
0%

Positive Reviews from Employees

What do you like best about the leadership team?

I guess the best thing to say about the leadership team is that they've kept the company winning new customers. This makes for good job security

What are some of the best things about your team?

Friendly, personable, outward looking, forward thinking

Let Firmstep Know You Want To Work There

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Leadership Score

Trending upThis category score has been trending up % since last month
80
out of 100
Executive rating?
80
out of 100
CEO rating?
100
out of 100
Manager rating?

Team Score

Trending upThis category score has been trending up % since last month
AnswerPercent
Yes100%
No0%
AnswerPercent
Yes100%
No0%
Coworker interaction?
90
out of 100
Quality of coworkers?

Environment Score

Trending upThis category score has been trending up % since last month
AnswerPercent
7 or less0%
8100%
100%
120%
More than 120%
Work hours per day?
AnswerPercent
Extremely fast0%
Comfortably fast0%
Moderate100%
A bit slow0%
Bureaucratic0%
Pace at work?
AnswerPercent
Positive100%
Negative0%
Positive work environment?

Outlook Score

Trending upThis category score has been trending up % since last month
100
out of 100
Future outlook?
AnswerPercent
Fantastic100%
Good0%
Neutral0%
Bad0%
Terrible0%
Customer perception?
AnswerPercent
Yes100%
No0%
Excited going to work?

Gender Score How positively women rate their overall experience at Firmstep

N/A

Diversity Score How positively minorities rate their overall experience at Firmstep

N/A

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
0
eNPS Score
0%Promoters
100%Passives
0%Detractors

Firmstep Competitors

  1. 1st
    Jade Global
    75 / 100
  2. 2nd
    Firmstep
    0 / 100

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