Who is Foundever?
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Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
Foundever Company Culture
Foundever Culture
This score is derived from employee ratings & reviewsChoice Employer
A+
4.7/5
Awards
Foundever CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Laurent Uberti
84 /100
See More
Mission, Vision, & Values
At Foundever™, we make things simple. Put simply, our mission is to be the solutions and the team behind the best experiences for the world’s leading brands. Wherever and whenever needed.
Foundever Culture At a Glance
Foundever has 150000 employees. 4898 employees at Foundever have reviewed Foundever across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 4898 Foundever employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Foundever are not very pleased with their total compensation at Foundever, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Foundever are extremely happy with their team. 4898 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Foundever are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Foundever believe the environment at Foundever is positive. Most Participants believe the pace of work at Foundever is comfortably fast. About 64% of the employees at Foundever work 8 hours or less, while 3% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Foundever are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Foundever News
Who is Foundever?
березень 18-го, 2025березень 17-го, 2025березень 19-го, 2025
At Foundever, we're revolutionizing customer interactions! Discover how we transform traditional call center roles into exciting opportunities that blend AI technology with human creativity. Meet our incredible associates who connect with you daily, and learn about our diverse community of 150,000 in 45 countries. Join us and make a difference—one chat at a time!
2026 is your year!
січень 8-го, 2026січень 7-го, 2026січень 9-го, 2026
Happy New Year! As we begin a new chapter together, we reflect on the moments—big and small—that define our partnerships and your journey at Foundever.
Wishing you a fantastic year ahead filled with growth and success!
Comparably Awards
грудень 19-го, 2025грудень 18-го, 2025грудень 20-го, 2025
Exciting news! Foundever has been honored with Comparably Awards for Q4 2025, winning in the categories of Best CEO and Best Company Culture! This recognition is a testament to our incredible team and the positive workplace culture we’ve built together. Thank you to all our employees for your invaluable feedback and support! Here’s to many more achievements as we continue to thrive together.
The art of asking probing questions! Youtube Series
грудень 16-го, 2025грудень 15-го, 2025грудень 17-го, 2025
Join our dynamic team at Foundever and master essential call center customer service skills! Start your journey by mastering The Art of asking Probing Question with our new Youtube Video. If you're ready to enhance your communication skills and boost your career in customer service, apply now and become a key player in delivering exceptional customer experiences!
stories.foundever.com
грудень 2-го, 2025грудень 1-го, 2025грудень 3-го, 2025
Explore Militaru's inspiring journey at Foundever! Discover how we support growth and collaboration, by visiting stories.foundever.com and see how you can be part of our vibrant team!
Read Militaru's story here: https://stories.foundever.com/ro/militaru-georgiana-petronela/
A Day in the Life
A Day in the Life
Foundever employees generally work 8.9 hrs a day
Work Hours
A Day in the Life
Employees at Foundever report the work pace is comfortably fast
Work Pace
A Day in the Life
92% of Foundever employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Foundever employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
73% of Foundever employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Foundever employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
89% of Foundever employees call their work environment positive
Environment
Let Foundever Know You Want To Work There
Tell Foundever you're interested in working at the company, while keeping your personal identity anonymous. Comparably will give Foundever the opportunity to hire you. When there's a job opening that's a fit we'll make the match happen.
Curious about what work's like at Foundever?
Anonymously Ask Foundever Employees Any Question
Anonymous Q&A with Foundever EmployeesMost Recent Q&A
If you could make changes, how would you improve the culture at Foundever?
Always pressurise employees to work overtime.You have to work No options or quit job
Worst project ever - Trainline at Hyderabad
What are you most excited about working at Foundever?
nothing. Employees at call centers are spoken about in a condescending way and as an employee you are being treated as a cog, no feedback...
What are your coworkers at Foundever like?
mostly good people
What should I wear for an interview at Foundever?
a robe, stay home , don't waste your time interviewing with this company on the verge of bankrupcy
What do people at Foundever think about the CEO? What do they do well and what can they improve?
I have no opinion about the CEO
How helpful was your Marketing team when you were first hired at Foundever?
Not so much. I had to search out who does who and the onboarding meant that a manager flew from Colorado and sat with me for about a day...
If you could make changes, how would you improve the culture at Foundever?
Always pressurise employees to work overtime.You have to work No options or quit job Worst project ever - Trainline at Hyderabad
What are you most excited about working at Foundever?
nothing. Employees at call centers are spoken about in a condescending way and as an employee you are being treated as a cog, no feedback...
What are your coworkers at Foundever like?
mostly good people
What should I wear for an interview at Foundever?
a robe, stay home , don't waste your time interviewing with this company on the verge of bankrupcy
What do people at Foundever think about the CEO? What do they do well and what can they improve?
I have no opinion about the CEO
How helpful was your Marketing team when you were first hired at Foundever?
Not so much. I had to search out who does who and the onboarding meant that a manager flew from Colorado and sat with me for about a day...
H1B Visa
In 2019, Foundever applied for 5 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
Foundever has a total of 150000 employees
5
Total Applied
H1B Applications Outcome
- 100% Granted (5 out of 5)
- 0% Denied ( out of 5)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 5)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 5)
This data was calculated using publicly sourced data from OFLC Performance Data
Gender Score How positively women rate their overall experience at Foundever
Foundever currently ranks in the Top 5% of similarly sized companies on Comparably
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Diversity Score How positively minorities rate their overall experience at Foundever
Foundever currently ranks in the Top 5% of similarly sized companies on Comparably
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eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 5%Top 5% of Similar Size Companies on Comparably
45
eNPS Score
| 61% | Promoters |
|---|---|
| 23% | Passives |
| 16% | Detractors |
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Let Foundever Know You Want To Work There
Foundever Competitors Video
Foundever vs Competitors
- 1st
TP89 / 100 - 2nd
TaskUs84 / 100 - 3rd
Concentrix84 / 100 - 4thFoundever79 / 100
- 5th
TTEC77 / 100
Perks & Benefits
- Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Financial Benefits
- 401K / Retirement Plan
- Office Perks
- Company Social Outings
- Work From Home Policy
- Unique Office Space
Featured Articles
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