Working At Foundever - Ask a Question | Comparably
Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
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EMPLOYEE
PARTICIPANTS
4898
TOTAL
RATINGS
142001

Q&A With Foundever Employees

At Sitel Group, we redefine the way brands connect with their customers – one experience at a time. With our People First culture, we have a commitment to our associates to allow for tremendous growth across an exciting range or global opportunities, including working from home.

How employees describe working at Foundever

A lot, because actaully keep me engaged with the process and informed about the results, making me feel value and confident about.

Not much, recruiter was not informative or knowledgeable

Was good since sometimes they have not experience

Comfortable environment, I feel good and secure being part of Sitel.

Review from Business Development Dept

Up and down, I think there is room for improvement around showing meaningful value and appreciation of our employees, which could have a positive affect on retention and recruitment requirements.

Review from Operations Dept
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What it's like to work at Foundever

  • Foundever employees generally work 8.9 hrs a day
  • Employees at Foundever report the work pace is comfortably fast
  • 92% of Foundever employees look forward to interacting with their team every day
  • Foundever employees most often take 20-30 paid vacation and sick days each year
  • 73% of Foundever employees report they are happy with their work life balance
  • Foundever employees typically get valuable feedback on how to improve at work Every Week
  • 89% of Foundever employees call their work environment positive

Q&A With Foundever Employees

Asked to all employees at Foundever

  • Always pressurise employees to work overtime.You have to work No options or quit job Worst project ever - Trainline at Hyderabad

  • Fire and rehire the marketing department management

  • To broad question. Stop micro managing

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Asked to all employees at Foundever

  • nothing. Employees at call centers are spoken about in a condescending way and as an employee you are being treated as a cog, no feedback and absent directors

  • End of the day

  • People

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Asked to all employees at Foundever

  • mostly good people

  • The best!

  • The only good part.

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Asked to all employees at Foundever

  • a robe, stay home , don't waste your time interviewing with this company on the verge of bankrupcy

  • Business casual

  • Literally anything shy of pajamas. They don't care.

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Asked to all employees at Foundever

  • I have no opinion about the CEO

  • I think they see him generally in a positive light

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Asked to the Marketing Department at Foundever

  • Not so much. I had to search out who does who and the onboarding meant that a manager flew from Colorado and sat with me for about a day eager to fly back. VERY BAD EXPERIENCE and the work from home remote policy they have does not work especially if your director/manager is remote and not interested in working

  • The team was helpful for 2 days. After these 2 days there was no training.very poor onboarding

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Asked to all employees at Foundever

  • NOT at all. I was told by my manager one week that I could come in around 9ish. I was the very next written up by the same manager for not being in at 8.30. staying late does not matter . Be there first. leave first and you're ok

  • Not flexible at all. 8.30 on the dot

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Asked to all employees at Foundever

  • Top Employee Response

    Very standard and easy

  • the interviewers are not HR and sort of tries to find out if you would get along with them. Not so much based on skillset or experience

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Asked to the Marketing Department at Foundever

  • backstab, be sneaky act as if you like people you despise

  • Sneaky and the ability to talk behind people's back

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Asked to the Marketing Department at Foundever

  • Top Employee Response

    Everything is a showoff. They are treating all employees who are in contract basics so that whenever they find anyone to fire they see these guys to do first.Mostly this is done in Hyderabad Branch in Trainline project

  • The manager hides to avoid any discussion or potential conflict with the employee. HR handles all. I have Not seen managers even wishing a good luck or a good bye so very poorly

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Asked to all employees at Foundever

  • there is to my knowledge no internship program

  • There are no internships at Sitel

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Asked to all employees at Foundever

  • Non existing but you can ask to work at home since you are to busy with work

  • Must have a stable internet connection and show up every day.

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Asked to all employees at Foundever

  • phone calls about work. I would not call it vacation

  • Legal

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Asked to all employees at Foundever

  • They are made through a " I pat your back" "You pat mine" and not based on skill nor experience

  • After a thourough procees

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Asked to all employees at Foundever

  • Fsir enough

  • It wasn't.

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Asked to all employees at Foundever

  • Be yourself!

  • Run far away

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Asked to all employees at Foundever

  • Not difficult at all

  • You don't have the energy for a social life working there

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Asked to all employees at Foundever

  • That it was such an amazing company

  • It's a highway to NOWHERE

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Asked to all employees at Foundever

  • Facilities need to improve

  • Disgusting and filthy

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Asked to all employees at Foundever

  • I don't even remember

  • It only took about a week or so to hear back

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Asked to all employees at Foundever

  • Don't show up high, be a human, you're hired.

  • Be professional, courteous, and be honest with availability

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Asked to all employees at Foundever

  • 15 minutes

  • 30 minutes

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Asked to the Marketing Department at Foundever

  • irrelevant questions. the managers at the dpt does not know marketing which is a problem

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Asked to the Marketing Department at Foundever

  • slow, yes sayer, stoner

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Asked to all employees at Foundever

  • Top Employee Response

    they will go bankrupt. It's just a question about when

View Response & Answer »

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Should I work at Foundever?

61% of Foundever employees would encourage their friends to become coworkers, whereas 23% are neutral and 16% would not recommend working at Foundever to their friends.

45
eNPS Score
61%Promoters
23%Passive
16%Detractors

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