Working At Foundever - Ask a Question | Comparably
Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
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EMPLOYEE
PARTICIPANTS
4898
TOTAL
RATINGS
142001

Q&A With Foundever Employees

At Sitel Group, we redefine the way brands connect with their customers – one experience at a time. With our People First culture, we have a commitment to our associates to allow for tremendous growth across an exciting range or global opportunities, including working from home.

How employees describe working at Foundever

A lot, because actaully keep me engaged with the process and informed about the results, making me feel value and confident about.

Not much, recruiter was not informative or knowledgeable

Was good since sometimes they have not experience

Comfortable environment, I feel good and secure being part of Sitel.

Review from Business Development Dept

Up and down, I think there is room for improvement around showing meaningful value and appreciation of our employees, which could have a positive affect on retention and recruitment requirements.

Review from Operations Dept
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What it's like to work at Foundever

  • Foundever employees generally work 8.9 hrs a day
  • Employees at Foundever report the work pace is comfortably fast
  • 92% of Foundever employees look forward to interacting with their team every day
  • Foundever employees most often take 20-30 paid vacation and sick days each year
  • 73% of Foundever employees report they are happy with their work life balance
  • Foundever employees typically get valuable feedback on how to improve at work Every Week
  • 89% of Foundever employees call their work environment positive

Q&A With Foundever Employees

Aggregated Employee Answer on Comparably

  • Foundever's HR team rates their overall benefits a B and most of them think the perks are Good. 69% of Foundever employees in HR say they are satisfied with their benefits. The majority of employees in HR also get 20-30 days of paid vacation, and most of them believe the cash value of their benefits is less than $500/mo.

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Aggregated Employee Answer on Comparably

  • 70% of Foundever employees in Sales say they are satisfied with their benefits. The majority of employees in Sales also get 20-30 days of paid vacation.

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Aggregated Employee Answer on Comparably

  • 79% of Foundever employees in Legal say they are satisfied with their benefits. The majority of employees in Legal also get 20-30 days of paid vacation.

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Aggregated Employee Answer on Comparably

  • 61% of Foundever employees in IT say they are satisfied with their benefits. The majority of employees in IT also get 20-30 days of paid vacation.

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Aggregated Employee Answer on Comparably

  • 80% of Foundever employees in Marketing say they are satisfied with their benefits. The majority of employees in Marketing also get 20-30 days of paid vacation.

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Aggregated Employee Answer on Comparably

  • 41% of Foundever employees in Design say they are satisfied with their benefits. The majority of employees in Design also get 20-30 days of paid vacation.

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Aggregated Employee Answer on Comparably

  • 67% of Foundever employees in Product say they are satisfied with their benefits. The majority of employees in Product also get 20-30 days of paid vacation.

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Aggregated Employee Answer on Comparably

  • 69% of Foundever employees in Engineering say they are satisfied with their benefits. The majority of employees in Engineering also get 10-15 days of paid vacation.

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Aggregated Employee Answer on Comparably

  • On average, majority of employees have a mentor to help them navigate their career at Foundever.

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Curious about what work's like at Foundever?

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Should I work at Foundever?

61% of Foundever employees would encourage their friends to become coworkers, whereas 23% are neutral and 16% would not recommend working at Foundever to their friends.

45
eNPS Score
61%Promoters
23%Passive
16%Detractors

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