
The delivery teams for the most part are trying to do good.
Shorten the time, I’d someone is still being considered, communicate with them instead of going weeks with no update
The quality of workers pales in comparison with companies they contract with. The shadiness and lack of benefits makes it hard to attract and keep good talent. The people who ARE good leave for better opportunities.
Program management needs to be engaged and aware of what is going on with their teams.

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| 50% | Promoters |
|---|---|
| 0% | Passives |
| 50% | Detractors |
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