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Helpshift Claimed Company

Helpshift is a mobile customer support platform for businesses to integrate mobile applications and communicate with customers. read more

EMPLOYEE PARTICIPANTS: 8

TOTAL RATINGS: 84

CEO: Abinash Tripathy

Helpshift Company Culture

Helpshift Culture

This score is derived from employee ratings & reviews

4.2/5

Helpshift's Overall Culture is rated B+

Top Rated Culture Dimensions

Perks & Benefits

A+

CEO Rating

A

Environment

A-

Happiness

A-

Outlook

B+

Helpshift CEO

Top 10%Top 10% of Similar Size Companies on Comparably

Abinash Tripathy

78 /100

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Anonymous Q&A with Helpshift Employees

Most Recent Q&A

What is the dress code at Helpshift?

Asked to all employees at Helpshift

Casual. Jeans and sport shirts/dress shirts is common. Occasionally a t-shirt.

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What are company outings like at Helpshift?

Asked to all employees at Helpshift

We do not do many outings outside of the office, but we do have a weekly social in the office on Friday afternoons. These often have fun...

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What is the daily attire at Helpshift?

Asked to all employees at Helpshift

Silicon Valley startup casual

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What is Helpshift's policy towards pets in the workplace?

Asked to all employees at Helpshift

Pets are not allowed in the San Francisco office.

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How would you compare interviewing at Helpshift to other places you've interviewed?

Asked to all employees at Helpshift

Interviewing process is too lengthy with too many visits/meetings.

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What unique perks and benefits does Helpshift provide?

Asked to all employees at Helpshift

MealPal subscription is a great benefit! I also appreciate the Friday afternoon social events!

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View All Questions and Answers about Helpshift

H1B Visa

In 2019, Helpshift applied for 1 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

1

Total Applied

H1B Applications Outcome

100% Granted (1 out of 1)
0% Denied ( out of 1)
0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 1)

This data was calculated using publicly sourced data from OFLC Performance Data

Gender Score How positively women rate their overall experience at Helpshift

N/A

Diversity Score How positively minorities rate their overall experience at Helpshift

N/A

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"

Top 50%Top 50% of Similar Size Companies on Comparably

0

eNPS Score

33%	Promoters
34%	Passives
33%	Detractors

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Helpshift Culture Video

Mission, Vision, & Values

Once we actually launched and went live in the app store, obviously the scope of customer issues increased radically

Helpshift Culture At a Glance

8 employees at Helpshift have reviewed Helpshift across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 8 Helpshift employees give their leadership a grade of C, or Bottom 45% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Helpshift are pleased with their total compensation at Helpshift, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Helpshift are pleased with their team. 8 Participants grade the quality of their coworkers a B+. The majority believe the meetings at Helpshift are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Helpshift believe the environment at Helpshift is positive. Most Participants believe the pace of work at Helpshift is comfortably fast. About 75% of the employees at Helpshift work 8 hours or less.

Overall, the employees at Helpshift are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

8 employees at Helpshift have reviewed Helpshift across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago. Overall, the 8 Helpshift employees give their leadership a grade of C, or Bottom 45% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.Employees at Helpshift are pleased with their total compensation at Helpshift, which includes a combination of pay, stock and equity, and benefits. Overall, employees at Helpshift are pleased with their team. 8 Participants grade the quality of their coworkers a B+. The majority believe the meetings at Helpshift are effective, and the majority look forward to interacting with their coworkers.The majority of employees at Helpshift believe the environment at Helpshift is positive. Most Participants believe the pace of work at Helpshift is comfortably fast. About 75% of the employees at Helpshift work 8 hours or less.Overall, the employees at Helpshift are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

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Helpshift vs Competitors

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Perks & Benefits

Health & Wellness: Dental Insurance

Paid Time Off: PTO / Vacation Policy

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