Instacart Company Culture

Culture Score

This score is derived from employee ratings & reviews
Choice Employer
A+
4.8/5

Awards

Best Company for Diversity 2021 (Large Companies)Best Company for Diversity 2021 (Large Companies)
Best Company for Women 2021 (Large Companies)Best Company for Women 2021 (Large Companies)
Best Company Happiness 2021 (Large Companies)Best Company Happiness 2021 (Large Companies)
Best CEOs for Diversity 2021 (Large Companies)Best CEOs for Diversity 2021 (Large Companies)

CEO Score

Top 5%Top 5% of Similar Size Companies on Comparably
Fidji Simo Instacart's CEO
Fidji Simo
85 /100

Instacart Mission, Vision & Values

Are your company's goals clear, and are you invested in them?

Mission Statement

Our mission is to create a world where everyone has access to the food they love and more time to enjoy it together.

Values

  • Solve for the Customer
  • Every Minute Counts
  • This is Your Baby
  • Go Far Together
  • Of Course, But Maybe

Instacart Culture At a Glance

177 employees at Instacart have reviewed Instacart across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.

Overall, the 177 Instacart employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Instacart are pleased with their total compensation at Instacart, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Instacart are extremely happy with their team. 177 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Instacart are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Instacart believe the environment at Instacart is positive. Most Participants believe the pace of work at Instacart is comfortably fast. About 54% of the employees at Instacart work 8 hours or less, while 2% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Instacart are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Company Information

Address
50 Beale St
San Francisco, CA 94107
United States of America
Website
www.instacart.com
Founded
2012
Social sites

Company Description

Instacart is the North American leader in grocery delivery and one of the fastest growing companies in e-commerce.

Key Executives

Name & Title
Bio
Fidji Simo  CEO / President
Fidji Simo
CEO / President
Fidji Simo is the Chief Executive Officer of Instacart. She joined Instacart as CEO in [INSERT MONTH] 2021, and has been a member of Instacart's Board of Directors since February 2021. Simo is a consumer technology industry veteran, having spent more than 15 years leading the operations, strategy and product development for some of the world’s leading businesses. Prior to joining Instacart, Simo was the Vice President and Head of the Facebook app, which reaches billions of people every month. Over the last decade at Facebook, Simo oversaw the development and strategy for the Facebook app, including News Feed, Stories, Groups, Video, Marketplace, Gaming, News, Dating, Ads and more. She was also a core driver of Facebook’s mobile monetization strategy and led the team in charge of architecting Facebook’s advertising business and developing ad formats for mobile. She also made video a critical part of the Facebook experience, from rolling out videos that autoplay in News Feed, to building and launching Facebook Live and Watch. Prior to Facebook, Simo joined eBay in 2007 as part of the company’s Strategy team. While at eBay, she helped build out the company’s local commerce and classified-advertising initiatives. She’s been recognized by Fortune as part of their “40 under 40” annual ranking of most influential young people in business. She was also #2 on Fast Company’s 2017 list of Most Creative People in Business, and was ranked 10th most influential French person in the world by Vanity Fair. She was recognized by AdWeek as one of the top 15 people shaping the future of mobile advertising. She’s also a regular speaker at conferences such as Fortune Most Powerful Women, WSJ Future of Everything, VidCon, SXSW, ONA and f8. Simo holds a Master of Management from HEC Paris and spent the last year of her Masters program at UCLA Anderson School of Business. She is also the co-founder of Women in Product, a leading non-profit organization dedicated to empowering women in product management, advancing the careers of women in technology and advocating for equal representation in the workplace. Fidji grew up in the south of France, and now lives in California with her husband and daughter.
Ravi Gupta  Chief Operating Officer & Chief Financial Officer
Ravi Gupta
Chief Operating Officer & Chief Financial Officer
Ravi Gupta serves as the Chief Operating Officer & Chief Financial Officer of Instacart.
Michelle McRae  Director, Retail Operations
Michelle McRae
Director, Retail Operations
Michelle McRae serves as the Director, Retail Operations of Instacart.
Varouj Chitilian  VP of Engineering, Consumer
Varouj Chitilian
VP of Engineering, Consumer
Varouj Chitilian serves as the VP of Engineering, Consumer of Instacart.
Sid Agarwal  VP of Operations
Sid Agarwal
VP of Operations
Sid Agarwal serves as the VP of Operations of Instacart.
Sarah Mastrorocco  VP, Business Development
Sarah Mastrorocco
VP, Business Development
Sarah Mastrorocco serves as the VP, Business Development of Instacart.
Dani Dudeck  Chief Communications Officer
Dani Dudeck
Chief Communications Officer
Dani Dudeck serves as the Chief Communications Officer of Instacart. Dani started at Instacart in July of 2018. Dani currently resides in San Francisco Bay Area.
Dave Sobota  Vice President, Corporate Development, Instacart
Dave Sobota
Vice President, Corporate Development, Instacart
Dave Sobota serves as the Vice President, Corporate Development, Instacart of Instacart. Dave started at Instacart in November of 2018. Dave currently resides in San Francisco Bay Area.
Michael Case  Vice President, Recruiting
Michael Case
Vice President, Recruiting
Michael Case serves as the Vice President, Recruiting of Instacart. Michael started at Instacart in June of 2017. Michael currently resides in San Francisco Bay Area.
Andrew Nodes  VP, Retail Accounts
Andrew Nodes
VP, Retail Accounts
Andrew Nodes serves as the VP, Retail Accounts of Instacart. Andrew started at Instacart in May of 2014. Andrew currently resides in Washington D.C. Metro Area.

HR Leaders

Name & Title
Bio
Deena Baker  Director, People Operations
Deena Baker
Director, People Operations
Deena Baker serves as the Director, People Operations of Instacart. Deena started at Instacart in September of 2018. Deena currently resides in the San Francisco Bay Area.
Gregory Renner  Senior Data Scientist, People Analytics
Gregory Renner
Senior Data Scientist, People Analytics
Gregory Renner serves as the Senior Data Scientist, People Analytics of Instacart. Gregory started at Instacart in October of 2018. Gregory currently resides in the San Francisco Bay Area.
Vivian Yip  People Operations Analyst
Vivian Yip
People Operations Analyst
Vivian Yip serves as the People Operations Analyst of Instacart. Vivian started at Instacart in May of 2018. Vivian currently resides in the San Francisco Bay Area.
Michelle Suwannukul  Director, HR
Michelle Suwannukul
Director, HR
Michelle Suwannukul serves as the Director, HR of Instacart. Michelle currently resides in the San Francisco Bay Area.
Margaret Fairbairn  Global Benefits Manager
Margaret Fairbairn
Global Benefits Manager
Margaret Fairbairn serves as the Global Benefits Manager of Instacart. Margaret currently resides in the San Francisco Bay Area.
Matt Birnbaum  Head of Talent Acquisition
Matt Birnbaum
Head of Talent Acquisition
Matt Birnbaum serves as the Head of Talent Acquisition of Instacart. Matt currently resides in the San Francisco Bay Area.
Dave Zhou  HR Business Partner - Engineering & Technology
Dave Zhou
HR Business Partner - Engineering & Technology
Dave Zhou serves as the HR Business Partner - Engineering & Technology of Instacart. Dave currently resides in the San Francisco Bay Area.
Lydia Kung  Sr. HR Business Partner
Lydia Kung
Sr. HR Business Partner
Lydia Kung serves as the Sr. HR Business Partner of Instacart. Lydia currently resides in the San Francisco Bay Area.

Instacart Employee Reviews

Positive Reviews
93%
93%
7%
Constructive Feedback
7%

Positive Reviews from Employees

What is most positive about the culture and environment at your company?

Overall, everyone is very friendly and collaborative

What do you like best about the leadership team?

I like the transparency with respect to AMAs, the process of getting access to quarterly reports is also quite streamlined.

What makes you most happy at work?

The potential to learn and become a SME

Constructive Feedback from Employees

Why do you feel undervalued and what would make you feel better about your compensation?

There was no transparency in the negotiation process. The recruiter refused to provide the comp. bands which is in violation of CA law. They need to add an annual bonus of at least 15% because cash/liquid comp is low in comparison to other companies. They also refused to provide a sign on bonus

I think my salary is too low based on others in the comparable positions in my area with other tech companies.

Hiring and promotions seem to come from outside. Limited advancement on current roles. Delivering large meaningful projects don't lead to direct individual/team rewards and advancement.

A Day in the Life
A Day in the Life
Instacart employees generally work 9.0 hrs a day
Work Hours
A Day in the Life
Employees at Instacart report the work pace is comfortably fast
Work Pace
A Day in the Life
97% of Instacart employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Instacart employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
83% of Instacart employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Instacart employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
94% of Instacart employees call their work environment positive
Environment

Let Instacart Know You Want To Work There

Tell Instacart you're interested in working at the company, while keeping your personal identity anonymous. Comparably will give Instacart the opportunity to hire you. When there's a job opening that's a fit we'll make the match happen.

Curious about what work's like at Instacart?

Anonymously Ask Instacart Employees Any Question

Ask Anonymous Question

Anonymous Q&A with Instacart Employees

Most Recent Q&A

Top
5%

Leadership Score

In the Top 5% of similar sized companies on Comparably

Trending upThis category score has been trending up % since last month
84
out of 100
Executive rating?
85
out of 100
CEO rating?
89
out of 100
Manager rating?
Top
5%

Compensation Score

In the Top 5% of similar sized companies on Comparably

Trending upThis category score has been trending up % since last month
Paid fairly?
Satisfied with benefits?
Top
5%

Team Score

In the Top 5% of similar sized companies on Comparably

Trending upThis category score has been trending up % since last month
Coworker interaction?
89
out of 100
Quality of coworkers?
Top
5%

Environment Score

In the Top 5% of similar sized companies on Comparably

Trending upThis category score has been trending up % since last month
7 or less
5%
8
49%
10
39%
12
5%
More than 12
2%
Work hours per day?
Extremely fast
34%
Comfortably fast
56%
Moderate
10%
A bit slow
0%
Bureaucratic
0%
Pace at work?
Positive
94%
Negative
6%
Positive work environment?
Top
5%

Outlook Score

In the Top 5% of similar sized companies on Comparably

Trending upThis category score has been trending up % since last month
89
out of 100
Future outlook?
Fantastic
24%
Good
64%
Neutral
10%
Bad
1%
Terrible
1%
Customer perception?
Excited going to work?

Gender Score How positively women rate their overall experience at Instacart

top 10% Gender

Instacart currently ranks in the Top 10% of similarly sized companies on Comparably

Diversity Score How positively minorities rate their overall experience at Instacart

top 10% Diversity

Instacart currently ranks in the Top 10% of similarly sized companies on Comparably

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 5%Top 5% of Similar Size Companies on Comparably
67
eNPS Score
74%Promoters
19%Passives
7%Detractors

Instacart Culture Video

See All Media

Instacart Competitors Video

Instacart Competitors

  1. 1st
    Instacart
    85 / 100
  2. 2nd
    Blue Apron
    67 / 100
  3. 3rd
    DoorDash
    65 / 100
  4. 4th
    Grubhub
    65 / 100
  5. 5th
    Postmates
    63 / 100

Perks & Benefits

Health & Wellness
Dental Insurance
Vision Insurance
Health Insurance
Life Insurance
Paid Time Off
PTO / Vacation Policy
Paid Holidays
Maternity / Paternity Leave
Financial Benefits
401K / Retirement Plan
Office Perks
Free Food
Company Social Outings
Work From Home Policy

Know someone that works at Instacart?

Send them an invite to rate the company culture.

Anonymously Send Invite

×
Rate your company