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Newrez LLC Claimed Company

Newrez LLC (Newrez) is a leading nationwide mortgage lender and servicer. As a lender, Newrez focuses on offering a breadth of industry-leading products, supported by a loan process that blends both human interaction and the benefits of technology into an unparalleled customer experience. Founded in 2008 and licensed to lend in 50 states, Newrez is headquartered in Fort Washington, Pennsylvania and operates multiple lending channels, including Correspondent Lending, Wholesale, Direct-to-Consumer, Retail, and a network of joint venture partners. Newrez’s servicing business consists of its performing loan servicing division, Newrez Servicing, and its special servicing division, Shellpoint Mortgage Servicing. Newrez also has several affiliates that perform various services in the mortgage and real estate industries. These include Avenue 365 Lender Services, LLC, a title agency, and E Street Appraisal Management LLC, an appraisal management company. Newrez is member of the New Residential read more

EMPLOYEE PARTICIPANTS: 205

TOTAL RATINGS: 1685

CEO: Baron Silverstein

Newrez LLC Company Culture

Newrez LLC Culture

This score is derived from employee ratings & reviews

2.4/5

Newrez LLC's Overall Culture is rated D-

Top Rated Culture Dimensions

Office Culture

C-

Professional Development

C-

Gender

C-

Manager

D+

Compensation

Newrez LLC CEO

Bottom 5%Bottom 5% of Similar Size Companies on Comparably

Baron Silverstein

48 /100

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Most Recent Q&A

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How do you get in contact with the executive office?

Asked to all employees at Newrez LLC

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Why won't you send me the information needed to change my automatic mortgage payment from my current bank to another one? Steve Biggs

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How do I get at least one of the 3 customer service people I spoke with to follow through with their commitment to help me with a transfer of banking institutions to pay automatic monthly mortgage oayments?

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My name is Donna Pollock. I'm a customer of New Rez. I have tried for the past 2 months to contact the loss damage department. No one will help me get to that dept at all. I need some help and I need to talk to a live real person. Donna Pollock

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H1B Visa

In 2019, Newrez LLC applied for 1 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

Total Applied

H1B Applications Outcome

100% Granted (1 out of 1)
0% Denied ( out of 1)
0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 1)

This data was calculated using publicly sourced data from OFLC Performance Data

Gender Score How positively women rate their overall experience at Newrez LLC

Bottom

30%

Newrez LLC currently ranks in the Bottom 30% of similarly sized companies on Comparably

Diversity Score How positively minorities rate their overall experience at Newrez LLC

Bottom

15%

Newrez LLC currently ranks in the Bottom 15% of similarly sized companies on Comparably

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"

Bottom 20%Bottom 20% of Similar Size Companies on Comparably

-45

eNPS Score

21%	Promoters
13%	Passives
66%	Detractors

Newrez LLC Culture Video

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Mission, Vision, & Values

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.

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Newrez LLC Culture At a Glance

Overall, the 205 Newrez LLC employees give their leadership a grade of D, or Bottom 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Newrez LLC are mostly dissatisfied with their total compensation at Newrez LLC, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Newrez LLC are mostly dissatisfied with their team. 205 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at Newrez LLC are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Newrez LLC believe the environment at Newrez LLC is negative. Most Participants believe the pace of work at Newrez LLC is extremely fast. About 48% of the employees at Newrez LLC work 8 hours or less, while 10% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Newrez LLC are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

205 employees at Newrez LLC have reviewed Newrez LLC across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 19 days ago. Overall, the 205 Newrez LLC employees give their leadership a grade of D, or Bottom 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.Employees at Newrez LLC are mostly dissatisfied with their total compensation at Newrez LLC, which includes a combination of pay, stock and equity, and benefits. Overall, employees at Newrez LLC are mostly dissatisfied with their team. 205 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at Newrez LLC are effective, and the majority look forward to interacting with their coworkers.The majority of employees at Newrez LLC believe the environment at Newrez LLC is negative. Most Participants believe the pace of work at Newrez LLC is extremely fast. About 48% of the employees at Newrez LLC work 8 hours or less, while 10% of them have an extremely long day - longer than twelve hours.Overall, the employees at Newrez LLC are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

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Perks & Benefits

Health & Wellness: Dental Insurance; Vision Insurance; Health Insurance; Life Insurance

Paid Time Off: PTO / Vacation Policy; Paid Holidays; Maternity / Paternity Leave

Financial Benefits: 401K / Retirement Plan; Tuition Reimbursement

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