Working At Newrez LLC - Ask a Question | Comparably
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Newrez LLC Claimed Company
Newrez LLC (Newrez) is a leading nationwide mortgage lender and servicer. As a lender, Newrez focuses on offering a breadth of industry-leading products, supported by a loan process that blends both human interaction and the benefits of technology into an unparalleled customer experience. Founded in 2008 and licensed to lend in 50 states, Newrez is headquartered in Fort Washington, Pennsylvania and operates multiple lending channels, including Correspondent Lending, Wholesale, Direct-to-Consumer, Retail, and a network of joint venture partners. Newrez’s servicing business consists of its performing loan servicing division, Newrez Servicing, and its special servicing division, Shellpoint Mortgage Servicing. Newrez also has several affiliates that perform various services in the mortgage and real estate industries. These include Avenue 365 Lender Services, LLC, a title agency, and E Street Appraisal Management LLC, an appraisal management company. Newrez is member of the New Residential read more
EMPLOYEE
PARTICIPANTS
213
TOTAL
RATINGS
1756
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Q&A With Newrez LLC Employees

Newrez LLC employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.

How employees describe working at Newrez LLC

This company by far is the worst company I've ever worked for and wouldn't recommend it to a homeless person coming off the street.

Posted 4 days ago

The opportunity for growth is there.

Posted a month ago

Nothing, we were treated shamefully & disrespectfully.

the customer service needs work.

Stability, fairness, understanding customer service personnel.

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Q&A With Newrez LLC Employees

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How do you get in contact with the executive office?

Asked to all employees at Newrez LLC

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Why won't you send me the information needed to change my automatic mortgage payment from my current bank to another one? Steve Biggs

Asked to all employees at Newrez LLC

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How do I get at least one of the 3 customer service people I spoke with to follow through with their commitment to help me with a transfer of banking institutions to pay automatic monthly mortgage oayments?

Asked to all employees at Newrez LLC

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My name is Donna Pollock. I'm a customer of New Rez. I have tried for the past 2 months to contact the loss damage department. No one will help me get to that dept at all. I need some help and I need to talk to a live real person. Donna Pollock

Asked to all employees at Newrez LLC

What's the pay like for employees at Newrez LLC?

Aggregated Employee Answer on Comparably

  • Newrez LLC employees rates their pay and overall compensation a D or 50/100. 50% of employees believe they are paid fairly and 33% of employees get raises every year.

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How's career growth and advancement at Newrez LLC?

Aggregated Employee Answer on Comparably

  • 67% of the same employees also feel like Newrez LLC is invested in their career growth.

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Curious about what work's like at Newrez LLC?

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Should I work at Newrez LLC?

21% of Newrez LLC employees would encourage their friends to become coworkers, whereas 14% are neutral and 65% would not recommend working at Newrez LLC to their friends.

-44
eNPS Score
21%Promoters
14%Passive
65%Detractors

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