Newfold Digital Claimed Company
Newfold Digital is a leading web technology company serving nearly seven million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, our portfolio of brands includes: Bluehost, CrazyDomains, HostGator, Network Solutions, Register.com, Web.com and many others. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. read more
Newfold Digital Company Culture
Newfold Digital Culture
This score is derived from employee ratings & reviewsChoice Employer
A
4.6/5
Awards
Newfold Digital CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Sharon Rowlands
84 /100
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Mission, Vision, & Values
Through our network of brands, Newfold Digital provides everything businesses need to succeed online. From domains and web hosting to web design and online marketing tools, our helpful business-building services and smart solutions give our customers an edge on the competition.
Newfold Digital Culture At a Glance
Newfold Digital has 1745 employees in 17 locations. 558 employees at Newfold Digital have reviewed Newfold Digital across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 558 Newfold Digital employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Newfold Digital are generally satisfied with their total compensation at Newfold Digital, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Newfold Digital are extremely happy with their team. 558 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Newfold Digital are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Newfold Digital believe the environment at Newfold Digital is positive. Most Participants believe the pace of work at Newfold Digital is comfortably fast. About 71% of the employees at Newfold Digital work 8 hours or less, while 3% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Newfold Digital are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Newfold Digital News
Introducing Bluehost Cloud
березень 7-го, 2024березень 6-го, 2024березень 8-го, 2024
Newfold Digital is excited for Bluehost’s all-in-one managed #WordPress platform, Bluehost Cloud. With lightning-fast load times and 100% uptime this is perfect for high-traffic sites, professionals and agencies seeking speed, scalability and security. Build with confidence and embrace the cloud, Bluehost Cloud.
https://www.bluehost.com/blog/introducing-bluehost-cloud/
Global Premiere: Shaping A Better World at Newfold Digital
січень 24-го, 2024січень 23-го, 2024січень 25-го, 2024
As a global online solution provider, we serve 7M+ customers worldwide. #TeamNewfold's diverse team of 6000+ across 18 countries thrives on community and partnership, fostering innovation and inclusivity. Join us in shaping a better world! #BetterWorld #ShapeABetterWorld
Web.com's Online Store Wins Best eCommerce Platform in the 2023 MarTech Breakthrough Awards
серпень 17-го, 2023серпень 16-го, 2023серпень 18-го, 2023
One of our brands Web.com, a leading web technology company helping millions of customers around the globe thrive in a connected world, today announced that its eCommerce Builder product has been selected as winner of “Best e-Commerce Web Platform” in the 2023 MarTech Breakthrough Awards for Best e-Commerce Web Platform. https://newfold.com/newsroom/web-com-s-online-store-wins-best-e-commerce-platform-in-the-2023
Web.com Launches Two New Features for AI-Powered Domain Name and Website Content Creation
травень 31-го, 2023травень 30-го, 2023червень 1-го, 2023
Newfold Digital is thrilled to introduce the power-packed duo from Web.com! Together, they bring you two incredible AI-powered tools that will turbocharge your business and establish a remarkable online presence in no time.
https://newfold.com/newsroom/web-com-launches-two-new-features-for-ai-powered-domain-name-and
Web.com Launches Two New Features for AI-Powered Domain Name and Website Content Creation
New AI offerings from one-stop web solutions provider designed to help small businesses thrive throughout the website building process
Web.com Customer Service Team Wins 2023 Big Excellence in Customer Service Award
квітень 13-го, 2023квітень 12-го, 2023квітень 14-го, 2023
We are excited to share that Web.com Customer Service team has been honored with the "Organization of the Year" award at the Excellence in Customer Service Awards hosted by Business Intelligence Group. The team's unwavering dedication towards delivering reliable and timely support, while keeping the customer at the forefront has earned them this prestigious recognition.
Read more: https://newfold.com/newsroom/web-com-customer-service-team-wins-2
Web.com Customer Service Team Wins 2023 BIG Excellence in Customer Service Award
This past year, Web.com revamped its Customer Service new hire training, making the effort to ensure all agents are trained properly and providing consistent resolutions to customers. The CS team is now universally skilled to provide customers with first-call resolution, eliminating the need to call back or transfer the call to another department and allowing customers to move on with managing their business. The CS team now supports customers via chat 24 hours a day, 7 days a week. Extending the chat hours has allowed the team to accommodate any customer at their convenience. The Web.com CS Team also upgraded to a new and improved email platform to better serve its customers as well as a new telephony system that provided more flexibility and improved features in the team’s chat and voice interactions.
A Day in the Life
A Day in the Life
Newfold Digital employees generally work 8.7 hrs a day
Work Hours
A Day in the Life
Employees at Newfold Digital report the work pace is comfortably fast
Work Pace
A Day in the Life
95% of Newfold Digital employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Newfold Digital employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
82% of Newfold Digital employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Newfold Digital employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
94% of Newfold Digital employees call their work environment positive
Environment
Let Newfold Digital Know You Want To Work There
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Curious about what work's like at Newfold Digital?
Anonymously Ask Newfold Digital Employees Any Question
Anonymous Q&A with Newfold Digital EmployeesMost Recent Q&A
What's the company culture like at Newfold Digital?
The culture varies from department to department, but mostly the company itself tries to promote a positive work place and treats its...
What benefits does Newfold Digital provide?
A full slate of Medical, Dental, Stock Options, Life, Vision.
If you could make changes, how would you improve the culture at Newfold Digital?
I would take most of the supervisors, about 85% of them and either train them better or get rid of them.
How difficult is it to maintain a social life while in your job at Newfold Digital?
Chained to my desk but after hours my time is mine.
What's the company culture like at Newfold Digital?
The culture varies from department to department, but mostly the company itself tries to promote a positive work place and treats its...
What benefits does Newfold Digital provide?
A full slate of Medical, Dental, Stock Options, Life, Vision.
If you could make changes, how would you improve the culture at Newfold Digital?
I would take most of the supervisors, about 85% of them and either train them better or get rid of them.
How difficult is it to maintain a social life while in your job at Newfold Digital?
Chained to my desk but after hours my time is mine.
Gender Score How positively women rate their overall experience at Newfold Digital
Newfold Digital currently ranks in the Top 20% of similarly sized companies on Comparably
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Diversity Score How positively minorities rate their overall experience at Newfold Digital
Newfold Digital currently ranks in the Top 15% of similarly sized companies on Comparably
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eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 15%Top 15% of Similar Size Companies on Comparably
36
eNPS Score
| 53% | Promoters |
|---|---|
| 30% | Passives |
| 17% | Detractors |
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Let Newfold Digital Know You Want To Work There
Newfold Digital Competitors Video
Newfold Digital vs Competitors
- 1st
Squarespace85 / 100 - 2nd
Wix.com79 / 100 - 3rdNewfold Digital81 / 100
- 4th
GoDaddy72 / 100
Perks & Benefits
- Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
- Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Tuition Reimbursement
Featured Articles
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