36
eNPS Score
Q&A With Newfold Digital Employees
Though Web.com has grown a LOT since it opened, we still maintain a small company feel, which means we like to work hard and play hard, too. Our commitment to innovation depends on everyone owning responsibility to deliver exceptional products and customer service. We offer a casual and comfortable work environment where you are encouraged to be yourself and excel. We believe in supporting our employees to achieve their best and if you have a high batting average, we will give you opportunities within the company to grow: that is our promise. We feel that Web.com is a unique place to work. Give it a try and see why our employees stay so long!
How employees describe working at Newfold Digital
At par Salaries, keep focus on business goals, strategy for the company overall.
Review from Engineering Dept
Interesting and challenging work with learning opportunity
Review from Engineering Dept
It is an amazing journey filled with personal growth and valuable learning experiences.
Review from IT Dept
Clear communication, Reliability and good collaboration
Review from Engineering Dept
some people are nice, company culture is dead no offsite, no hackathons nothing.
Review from Engineering Dept
What it's like to work at Newfold Digital
- Newfold Digital employees generally work 8.7 hrs a day
- Employees at Newfold Digital report the work pace is comfortably fast
- 95% of Newfold Digital employees look forward to interacting with their team every day
- Newfold Digital employees most often take 20-30 paid vacation and sick days each year
- 82% of Newfold Digital employees report they are happy with their work life balance
- Newfold Digital employees typically get valuable feedback on how to improve at work Every Week
- 94% of Newfold Digital employees call their work environment positive
Q&A With Newfold Digital Employees
IDX: 0 TOT: 91
What's the company culture like at Newfold Digital?
Top Employee Response
The culture varies from department to department, but mostly the company itself tries to promote a positive work place and treats its employees well, with many events and Holiday parties. The company itself has a great structure to keep employees happy. Only if management of the lower level would follow that way of thinking it would be a better place to work.
13th grade. Very childish from leadership. You will be micromanaged. They watch your bathroom breaks.
The culture is different in every department and every office. They say: open door, teamwork, respect, listen to one another an learn, treat customers and one another with kindness and care, do the best job always. Strict attendance policies tardies. There are no raises for general staff. There is talk of having fun, but little of it. Web.com does give back to the community.
What benefits does Newfold Digital provide?
Top Employee Response
A full slate of Medical, Dental, Stock Options, Life, Vision.
401k, health benefits, dental, flexible spend accounts, pto, etc
Web.com provides somewhat costly insurance, stock options, 7 holidays a year, PTO earn as you go based on seniority/use it or lose it, and a huge Christmas party too big to really enjoy. They also offer free lunch in some satellite offices, Friday free lunch in Drums, PA only.
What's the best part of your job at Newfold Digital?
The money.
The money
The people I work with.
If you could make changes, how would you improve the culture at Newfold Digital?
I would take most of the supervisors, about 85% of them and either train them better or get rid of them.
I would make sure that when putting people in management and supervisor positions that they are qualified and given a code of ethics that are to be followed. Most of the management started on the floor but they so not know a thing about how to manage a team in a professional manner. Its unfortunate that a few rotten apples spoil the bunch. Its hard to have a good attitude when your leadership doesn't.
What are you most excited about working at Newfold Digital?
The money.
Retirement.
How difficult is it to maintain a social life while in your job at Newfold Digital?
Chained to my desk but after hours my time is mine.
Very. You change schedule unannounced every 3 months.
How's the work pace at Newfold Digital?
Frantic and pressured.
Frantic. They run as lean as possible.
How challenged are you at Newfold Digital?
This is not a mentally stimulating or challenging workplace. This is a repetitive job at almost every level.
Very. We sell products that are behind the industry average.
How much and how often do raises happen at Newfold Digital?
11 years since my last raise, but my rent has gone up $400 in the same 11 years
They don't. 4 years making the same money. My commission structure went down 20% over that time.
Does Newfold Digital have any remote positions?
Very few.
Yep, I worked remotely for over 4 years before I moved on to greener pastures.
What kind of people succeed at Newfold Digital?
people related to the ceo
How does Newfold Digital handle HR issues?
They are trying to change some things that they see as problematic, but these things take time.
How does Newfold Digital measure success and growth in the Customer Support department?
They have a QA team that keeps track of metrics and quality control.
What skills do you need to be successful in the Customer Support department at Newfold Digital?
Tech skills, computer skills, customer service skills. Thick skin.
How innovative is Newfold Digital?
Needs some help as far as innovation.
How innovative is ENDURANCE GROUP, INC.?
The core business is not, from a software perspective. They're moving from an in-house solution to a off the shelf solution, which never goes well. (Additionally, the particular software is horrible.) The ARMtech branch, however, is highly innovative. They're using modern web technologies, Node.JS on the backend, and developing all their solutions in house. If you can land a job there, and don't mind Texas, take it.
How's the work life balance at Newfold Digital?
They do have flexible hours and can be accommodating dependent upon your supervisor and available PTO.
How does Newfold Digital make decisions around promotions?
It is difficult to get a promotion. When you become a supervisor you get off the phone and there is no pay increase.
How do you feel about Newfold Digital's future?
We need to give people fantastic service for the money they are paying.
How secure do you feel at your job at Newfold Digital?
Pretty secure.
How can I improve my chances of being hired at Newfold Digital?
Do you really want to? If you do, speak clearly and exhibit congidence.
How's the feedback proccess at Newfold Digital?
They take it, but it is a scary risk.
How do you feel about going to work at Newfold Digital everyday?
Like i am going through the motions.
How common are layoffs at Newfold Digital?
Haven't seen one.
How rewarding is your job at Newfold Digital?
Not
Curious about what work's like at Newfold Digital?
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Should I work at Newfold Digital?
53% of Newfold Digital employees would encourage their friends to become coworkers, whereas 30% are neutral and 17% would not recommend working at Newfold Digital to their friends.
| 53% | Promoters |
|---|---|
| 30% | Passive |
| 17% | Detractors |
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Recently Asked Questions about working at Newfold Digital
- How does Newfold Digital handle HR issues?
- How does Newfold Digital measure success and growth in the Customer Support department?
- What skills do you need to be successful in the Customer Support department at Newfold Digital?
- How innovative is Newfold Digital?
- If you could make changes, how would you improve the culture at Newfold Digital?