Newfold Digital Employee Reviews
Out of 3669 Newfold Digital employee reviews, 88% were positive. The remaining 12% were constructive reviews with the goal of helping Newfold Digital improve their work culture. The Customer Support team, with 91% positive reviews, reports the best experience at Newfold Digital compared to all other departments at the company. The Admin team offered the most constructive feedback, with 18% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Customer Success Dept · Posted a month ago
Review from Marketing Dept
Review from Customer Support Dept
Review from Customer Support Dept
Happy that I am part of this company specially with the team I a working with right now.
Review from Customer Support Dept
What do you like best about the leadership team?
Constant feedback for me to be better in my role.
Review from Customer Success Dept · Posted a month ago
they are open for any suggestions
Review from Marketing Dept
Our leadership asset is how they handle agent regarding to teamwork.
Review from Customer Support Dept
they communicate and provides best assistance
Review from Customer Support Dept
They know how to listen and understand.
Review from Customer Support Dept
What does the leadership team need to get better at?
accountability, respect, honesty, fairness, skills
Review from Operations Dept
transparency, sense of urgency, and fairness
Review from Marketing Dept
Avoid unnecessary meetings, "one-sided" opinion, micromanaging
Review from Marketing Dept
Transparent and clear communication. Also caring more about the quality of the products, and the well-being employees, and less about profit.
Review from Engineering Dept
At par Salaries, keep focus on business goals, strategy for the company overall.
Review from Engineering Dept
What is the best part about your compensation package?
No dispute for KPI bonus.
Review from Customer Success Dept · Posted a month ago
Our compensation package is Attainable
Review from Customer Support Dept
though it's hard to achieve the goal but still our leaders are helping us out overcome shortcomings
Review from Customer Support Dept
Incentives we received for the whole month's hardwork.
Review from Customer Support Dept
The incentives that they are giving.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
with all the clients we are handling we get low salary
Review from Marketing Dept
lowball, change of managers, undercompensated
Review from Operations Dept
No, not that I can think of.
Review from Design Dept
I believe they need to reevaluate the salary range for this position to better align with the current market, especially for tenured roles.
Review from Design Dept
I feel undervalued because I’ve been with the company for 10 years and have consistently contributed to the organization, but my current
Review from Design Dept
What are some of the best things about your team?
Colaboration, Feedback, Suggestions and Ideas
Review from Customer Success Dept · Posted a month ago
always happy and getting better everytime
Review from Marketing Dept
If you need any questions, they always have time to help.
Review from Customer Support Dept
fun and exciting to be with
Review from Customer Support Dept
Very open and friendly. Comfortable being with them inside and outside work.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Coworkers should be straightforward in raising their concerns. They should talk by following the proper channel of communication.
Review from Customer Success Dept
Numerous instances of coworkers lacking integrity but there do not seem to be repercussions for actions after reporting to leadership. Coworker does not know material but leadership also does not so they do not know that coworker is not doing their job or how to check for it.
Review from Product Dept
I can't think of anything
Review from Marketing Dept
We are working remotely so not much really aside from the occasional chats
Review from Customer Support Dept
initiative about work, and lack of critical thinking skills
Review from Marketing Dept
What is most positive about the culture and environment at your company?
Receiptive and Open for feedback
Review from Customer Success Dept · Posted a month ago
everything that they are doing
Review from Marketing Dept
the most positive about the culture and environment at the company is that they have sports and healthy environment.
Review from Customer Support Dept
if you have problems with the calls our leaders are there to always help
Review from Customer Support Dept
Interactions with the team led by team leads.
Review from Customer Support Dept
What needs to change to make the company culture better?
better pay and allowances and good compensation
Review from Customer Support Dept
The company environment is good, but the salary is not.
Review from Admin Dept
Too much stuff to type
Review from Engineering Dept
Professionalism, less of boot licking, working for the growth rather than to impress, PMs are not taking risks, business has become stagnant, hire good folks. People who were literally 10x times more productive and had the business understanding were let go of.
Review from Engineering Dept
Make it a bit more upbeat
Review from HR Dept
What did you like most about the interview process?
It tests you based on your skillset and not on standardized tests
Review from Engineering Dept
I immediately connected with my hiring manager and we had the best conversations during my interview process. I knew I would love working for someone like her.
Review from Communications Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Newfold Digital yet.
Be the first to contribute a review.
What makes you most happy at work?
Team being motivated and feel heard
Review from Customer Success Dept · Posted a month ago
friends which are always happy
Review from Marketing Dept
About the work experience when helping the customer build their website.
Review from Customer Support Dept
co-workers and leaders always helped us
Review from Customer Support Dept
Just balance of life. At least get to have time from family problems.
Review from Customer Support Dept
What's going wrong and how can it be improved?
change of managers, they don't care
Review from Operations Dept
the concerns were already raised multiple times but it seems like they don't really care
Review from Marketing Dept
Getting tired or traveling, hoping that WFH will soon be availble
Review from Design Dept
Stop cutting corners for bottom dollar, promote people who will actually improve things and who have integrity, hire more competent people, fire people that consistently show they don't know what they are doing, pay a fair wage, offer better benefits, stop settling for good enough.
Review from Product Dept
Listen Observe Investigate understand learn
Review from Customer Success Dept
What do you like best about your company?
There aren't any Outlook reviews of Newfold Digital yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of Newfold Digital yet.
Be the first to contribute a review.