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Low pay, toxic positivity, lack of transparency, poor health care plans, unrealistic expectations of coaches, and lack of support are some of the major issues with this company. The only good thing is the flexibility
What are some of the best things about your team?
My direct team is great - they're friendly, supportive, and fun to work with. We all deserve better than what we're getting
What's going wrong and how can it be improved?
Customers are unhappy with Noom's marketing strategies and I have to agree with them. They trick people into yet another diet by claiming they're different
What does the leadership team need to get better at?
Transparency and actual support. Direct managers are often kept out of the loop for bigger issues so there's no one to really go to. They also don't support you or back you up
Why do you feel undervalued and what would make you feel better about your compensation?
Noom makes large profits yet pays us lower than other similar jobs in the industry. There's also no 401k matching, no premiums covered for healthcare, and no real transparency with how raises and promotions work.
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