Competitors:

FedEx

UPS

OnTrac

Parcel logistics companies like OnTrac are now a core component of an efficient last-mile delivery strategy. read more

EMPLOYEE PARTICIPANTS: 531

TOTAL RATINGS: 3882

CEO: Rob Humphrey

OnTrac Company Culture

OnTrac Culture

This score is derived from employee ratings & reviews

2.6/5

OnTrac's Overall Culture is rated D

Top Rated Culture Dimensions

Office Culture

B+

eNPS

Environment

Outlook

D+

Executive Team

OnTrac CEO

Bottom 15%Bottom 15% of Similar Size Companies on Comparably

Rob Humphrey

57 /100

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Anonymous Q&A with OnTrac Employees

Most Recent Q&A

How would you compare interviewing at OnTrac to other places you've interviewed?

Asked to all employees at OnTrac

Would You Be Willing To Lease One Of our vehicles for your route to ensure it is the correct size to do your route? It DOES NOT MATTER IF...

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What questions do they ask during the interview process at OnTrac?

Asked to all employees at OnTrac

Are you willing to work until the job is done?

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Where can I get a copy of my W2?

Asked to the HR Department at OnTrac

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who do I contact to receive my w2

Asked to the HR Department at OnTrac

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How do I reach someone on the mgmt team regarding a package that was marked "delivered" and I NEVER RECEIVED IT.? I contacted the OnTrac C.S.by submitting a ticket. The response was very vague. " Your package was marked delivered. Contact the seller.

Asked to all employees at OnTrac

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Your drivers in CA are stealing packages, dropping them behind buildings and or handing them to anyone , and not asking for ID . They choose not to go into the building and hand package to front desk thus preventing customers from receiving orders.

Asked to all employees at OnTrac

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Gender Score How positively women rate their overall experience at OnTrac

Bottom

10%

OnTrac currently ranks in the Bottom 10% of similarly sized companies on Comparably

Diversity Score How positively minorities rate their overall experience at OnTrac

Bottom

15%

OnTrac currently ranks in the Bottom 15% of similarly sized companies on Comparably

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"

Bottom 45%Bottom 45% of Similar Size Companies on Comparably

-19

eNPS Score

35%	Promoters
11%	Passives
54%	Detractors

OnTrac Culture Video

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Mission, Vision, & Values

OnTrac is the faster, more affordable alternative for parcel logistics. Small-package shippers choose OnTrac because we can speed up ground service without the added cost of express shipping. We have a rich history of service—it's the foundation of our commitment to our customers.

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OnTrac Culture At a Glance

531 employees at OnTrac have reviewed OnTrac across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 6 days ago.

Overall, the 531 OnTrac employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at OnTrac are mostly dissatisfied with their total compensation at OnTrac, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at OnTrac are not very pleased with their team. 531 Participants grade the quality of their coworkers a D. Less than half believe the meetings at OnTrac are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at OnTrac believe the environment at OnTrac is positive. Most Participants believe the pace of work at OnTrac is comfortably fast. About 71% of the employees at OnTrac work 8 hours or less, while 13% of them have an extremely long day - longer than twelve hours.

Overall, the employees at OnTrac are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

531 employees at OnTrac have reviewed OnTrac across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 6 days ago. Overall, the 531 OnTrac employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.Employees at OnTrac are mostly dissatisfied with their total compensation at OnTrac, which includes a combination of pay, stock and equity, and benefits. Overall, employees at OnTrac are not very pleased with their team. 531 Participants grade the quality of their coworkers a D. Less than half believe the meetings at OnTrac are effective, and the majority look forward to interacting with their coworkers.The majority of employees at OnTrac believe the environment at OnTrac is positive. Most Participants believe the pace of work at OnTrac is comfortably fast. About 71% of the employees at OnTrac work 8 hours or less, while 13% of them have an extremely long day - longer than twelve hours.Overall, the employees at OnTrac are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

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OnTrac Competitors Video

OnTrac vs Competitors

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Perks & Benefits

Health & Wellness: Dental Insurance; Vision Insurance; Health Insurance; Life Insurance

Paid Time Off: PTO / Vacation Policy; Paid Holidays; Maternity / Paternity Leave

Financial Benefits: 401K / Retirement Plan; Tuition Reimbursement; Employee Stock Purchase Plan

Office Perks: Work From Home Policy; Unique Office Space

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