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Potbelly Sandwich Works is a restaurant chain that sells sandwiches through its shops while providing pick-up facilities for online orders. read more

EMPLOYEE PARTICIPANTS: 225

TOTAL RATINGS: 1840

CEO: Alan Johnson

Potbelly Sandwich Works Company Culture

Potbelly Sandwich Works Culture

This score is derived from employee ratings & reviews

2.4/5

Potbelly Sandwich Works' Overall Culture is rated D-

Top Rated Culture Dimensions

Environment

Gender

Professional Development

eNPS

CEO Rating

D-

Potbelly Sandwich Works CEO

Bottom 10%Bottom 10% of Similar Size Companies on Comparably

Alan Johnson

53 /100

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Hi hi my name is Lisa Carroll. I work at 111 Potbelly I have a required some insurance, but unfortunately I can’t afford it and I wanna know how about do I get rid of it?

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Gender Score How positively women rate their overall experience at Potbelly Sandwich Works

Bottom

15%

Potbelly Sandwich Works currently ranks in the Bottom 15% of similarly sized companies on Comparably

Diversity Score How positively minorities rate their overall experience at Potbelly Sandwich Works

Bottom

Potbelly Sandwich Works currently ranks in the Bottom 5% of similarly sized companies on Comparably

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"

Bottom 15%Bottom 15% of Similar Size Companies on Comparably

-50

eNPS Score

20%	Promoters
10%	Passives
70%	Detractors

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Mission, Vision, & Values

We want our customers to feel that we are their ""Neighborhood Sandwich Shop"" and to tell others about their great Potbelly experience. Our mission is to make people really happy. We're committed to serving simple ingredients done right– toasty warm sandwiches, craveable salads, delicious soup, fresh baked cookies, and hand-dipped milkshakes and smoothies.

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Potbelly Sandwich Works Culture At a Glance

Overall, the 225 Potbelly Sandwich Works employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Potbelly Sandwich Works are mostly dissatisfied with their total compensation at Potbelly Sandwich Works, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Potbelly Sandwich Works are mostly dissatisfied with their team. 225 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at Potbelly Sandwich Works are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Potbelly Sandwich Works believe the environment at Potbelly Sandwich Works is negative. Most Participants believe the pace of work at Potbelly Sandwich Works is comfortably fast. About 75% of the employees at Potbelly Sandwich Works work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Potbelly Sandwich Works are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

225 employees at Potbelly Sandwich Works have reviewed Potbelly Sandwich Works across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago. Overall, the 225 Potbelly Sandwich Works employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.Employees at Potbelly Sandwich Works are mostly dissatisfied with their total compensation at Potbelly Sandwich Works, which includes a combination of pay, stock and equity, and benefits. Overall, employees at Potbelly Sandwich Works are mostly dissatisfied with their team. 225 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at Potbelly Sandwich Works are effective, and the majority look forward to interacting with their coworkers.The majority of employees at Potbelly Sandwich Works believe the environment at Potbelly Sandwich Works is negative. Most Participants believe the pace of work at Potbelly Sandwich Works is comfortably fast. About 75% of the employees at Potbelly Sandwich Works work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.Overall, the employees at Potbelly Sandwich Works are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.