Sears Home Services – customer service is their main failure | Comparably
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Sears Home Services – customer service is their main failure

Sears Home Services Claimed Company
Sears Home Services delivers solutions for your entire home, from appliance care to interior and exterior upgrades for your home. You can trust our experts to help take care of your house so you can enjoy your home. read more
EMPLOYEE
PARTICIPANTS
55
TOTAL
RATINGS
536
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customer service is their main failure

Other Employee Reviews for Sears Home Services

What are some of the best things about your team?

The team is fairly dedicated and competent

What does the leadership team need to get better at?

Communicating and showing compassion. Treating their employees like humans

What does the leadership team need to get better at?

Supporting hourly workers and pay disparity.

Briefly describe your overall experience at your company

Been very tough, never knowing if stock will come

What is most positive about the culture and environment at your company?

Many customers are enjoyable to engage with.

Read Reviews by Category

All (196 reviews)
Leadership (9 reviews)
Compensation (7 reviews)
Team (7 reviews)
Environment (8 reviews)
Outlook (6 reviews)

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