Sears Home Services – Keep an appointment you tell somebody you're coming out and then you never show up my friend and 82-year-old Joanne Lashbaugh been waiting five times and they said oh they're not in the area that's bullshit, Worst customer service I've ever seen

Sears Home Services delivers solutions for your entire home, from appliance care to interior and exterior upgrades for your home. You can trust our experts to help take care of your house so you can enjoy your home. read more

EMPLOYEE PARTICIPANTS: 55

TOTAL RATINGS: 536

CEO: Eddie Lampert

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Keep an appointment you tell somebody you're coming out and then you never show up my friend and 82-year-old Joanne Lashbaugh been waiting five times and they said oh they're not in the area that's bullshit, Worst customer service I've ever seen

Other Employee Reviews for Sears Home Services

What are some of the best things about your team?

The team is fairly dedicated and competent

What does the leadership team need to get better at?

Communicating and showing compassion. Treating their employees like humans

What does the leadership team need to get better at?

Supporting hourly workers and pay disparity.

Briefly describe your overall experience at your company

Been very tough, never knowing if stock will come

What is most positive about the culture and environment at your company?

Many customers are enjoyable to engage with.

Rate your company

Sears Home Services – Keep an appointment you tell somebody you're coming out and then you never show up my friend and 82-year-old Joanne Lashbaugh been waiting five times and they said oh they're not in the area that's bullshit, Worst customer service I've ever seen

Keep an appointment you tell somebody you're coming out and then you never show up my friend and 82-year-old Joanne Lashbaugh been waiting five times and they said oh they're not in the area that's bullshit, Worst customer service I've ever seen

Other Employee Reviews for Sears Home Services

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