Sedgwick Claims Management Services Culture | Comparably

Sedgwick Claims Management Services Company Culture

Sedgwick Claims Management Services Culture

This score is derived from employee ratings & reviews

Top Rated Culture Dimensions

N/A

Sedgwick Claims Management Services CEO

David North Sedgwick Claims Management Services' CEO
David North

Sedgwick Claims Management Services Culture At a Glance

2 employees at Sedgwick Claims Management Services have reviewed Sedgwick Claims Management Services across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Key Executives

Name & Title
Bio
David North  CEO / President
David North
CEO / President
David North serves as the CEO / President of Sedgwick Claims Management Services.
Robert A. Johnson  Executive Vice President of Specialty Operations
Robert A. Johnson
Executive Vice President of Specialty Operations
Mr. Robert A. Johnson has been Executive Vice President of Specialty Operations at Sedgwick Claims Management Services, Inc. since February 2013. Mr. Johnson served as Senior Vice President and Director of Specialty Operations of Sedgwick Claims Management Services, Inc. since January 2009 until February 2013.
Tim C. Over  Senior Vice President and National Director of Professional Liability Claims Operations
Tim C. Over
Senior Vice President and National Director of Professional Liability Claims Operations
Mr. Tim C. Over serves as Senior Vice President and Director at Sedgwick CMS Professional Liability. Mr. Over serves as Senior Vice President and National Director of Professional Liability Claims Operation of Sedgwick Claims Management Services Inc. and Sedgwick Claims Management Services Holdings Inc. He joined Sedgwick CMS Holdings Inc. from Cambridge Integrated Services Group Inc., where he served as an Executive Vice President of the Complex Claims Division and Vice President of National Business Development. With the Complex Claims Division, he directed the operation of professional liability, products liability and other specialized claims services and as Vice President of Business Development, he was responsible for the sale of casualty claims management, managed care, loss control and all specialty claims services. He is a career risk services professional with 26 years of experience in loss control, business process outsourcing, and casualty claims program design and marketing.
Teresa Bartlett M.D.  Senior Vice President and Medical Director
Teresa Bartlett M.D.
Senior Vice President and Medical Director
Dr. Teresa Bartlett, M.D. has been Senior Vice President and Medical Director of Sedgwick Claims Management Services Inc. since February 2009. As Medical Director for Sedgwick CMS, Dr. Bartlett is its Senior Advisor in matters affecting the design and delivery of medical management services for Sedgwick's claims clients. She provides strategic counsel and operational support in all areas of medical management including managed care, return-to-work, bill review, medical outcomes protocols, and health and safety matters. Dr. Bartlett advises and represent Sedgwick CMS in efforts to integrate the delivery of occupational and non-occupational medical services and in public policy matters affecting healthcare as part of the claims services process. Dr. Bartlett served as Senior Manager of Chrysler LLC, responsible for integrated health care and disability medical programs. During her twenty-year career with Chrysler, she managed their multi-state workers' compensation and disability programs, as well as Workplace Safety and Insurance Board (WSIB) programs for Chrysler's Canadian operations. Dr. Bartlett served as Member of the steering committee of the Michigan Primary Care Consortium. The American College of Occupational and Environmental Medicine awarded a team directed by Dr. Bartlett its 2005 Corporate Health Achievement Award for the development and implementation of a best practice clinical model. In 2008, She received the Health Care Hero Award from Crain's Detroit Business for workplace back pain mitigation initiatives. A graduate of the School of Medicine of the Technological University of Santiago, DR, she completed clinical internships in the Yale Affiliated Hospitals Program of the Yale School of Medicine.
Bradley F. Johnson  Executive VP of Disability & Absence Management and National Director of Disability Operations
Bradley F. Johnson
Executive VP of Disability & Absence Management and National Director of Disability Operations
Mr. Bradley F. Johnson serves as National Director of Disability Operations and Executive Vice President of Disability and Absence Management of Sedgwick Claims Management Services, Inc., and served as its Executive Vice President.
Donald F. Sloan  Executive Vice President of Managed Care
Donald F. Sloan
Executive Vice President of Managed Care
Mr. Donald F. Sloan serves as an Executive Vice President of Managed Care of Sedgwick Claims Management Services, Inc. Mr. Sloan served as an Executive Vice President and Director of Medical Management Services at Sedgwick Claims Management Services, Inc. since January 2009.
Christopher E. Mandel  Senior Vice President of Strategic Solutions
Christopher E. Mandel
Senior Vice President of Strategic Solutions
Mr. Christopher E. Mandel, Chris has been Senior Vice President of Strategic Solutions at Sedgwick Claims Management Services, Inc. since January 16, 2013. In this position, Mr. Mandel is responsible for identifying growth and expansion opportunities driven by a clear view into the needs of customers and future customers. He has more than 30 years of insurance and large global corporate risk management experience. He is highly renowned as an industry thought leader and enterprise risk management (ERM) pioneer. He is perhaps best known for his leadership role at the United States Automobile Association (USAA), a $150 billion diversified financial services organization serving members of the U.S. military and their families in the areas of insurance, investments, and banking. As head of ERM, he led the design and deployment of enterprise risk management at USAA, which Standard & Poor (S&P) rated as excellent and a leader in ERM during its five evaluations of ERM at USAA during his tenure.
Darrell Brown  Chief Claims Officer and Executive Vice President
Darrell Brown
Chief Claims Officer and Executive Vice President
Mr. Darrell Brown has been the Chief Claims Officer and Executive Vice President of Sedgwick Claims Management Services, Inc. since April 2015 and served as its Chief Performance Officer since March 2013. Mr. Brown has to his new role more than 20 years of experience in claims management. He joined Sedgwick in 2001 as an assistant claims manager and subsequently served as area manager of the southern California region, leader of the company's workers' compensation practice, and managing director of its casualty practices. He previously served as an instructor for the American Insurance Educational Association, where he taught courses on workers' compensation case law. He holds a bachelor's degree in finance from California State University at Northridge, a California self-insurance license, and the Associate of Risk Management designation.
Denise Fleury  Senior Vice President of Disability and Absence Management
Denise Fleury
Senior Vice President of Disability and Absence Management
Ms. Denise Fleury serves as Senior Vice President of Disability and Absence Management at Sedgwick Claims Management Services, Inc. Ms. Fleury served as the Director of Risk Services for WorkWell Systems, Inc. and was responsible for Business Process Integration, Special Projects and Product Development, Measurement and Analytics and relationships with Insurers, Third Party Administrators, Brokers and Consultants. She more than 25 years of experience in occupational and non-occupational disability and absence management. For more than 15 years, she worked as a consultant to some of the largest employers in the country in the design and implementation of their programs. This experience includes operations management as well as strategic planning, business process improvement, organizational development, and change management. She was a senior consultant in the national absence management practice at Mercer. Her other prior positions include director of risk and insurance for a Fortune 100 company and director of the State of Minnesota's workers' compensation program. Ms. Fleury has BA from Macalester College and an MBA from Carlson School at the University of Minnesota.
Jon Wroten  Senior Vice President of Regulatory Compliance and Quality
Jon Wroten
Senior Vice President of Regulatory Compliance and Quality
Mr. Jon Wroten has been Senior Vice President of Regulatory Compliance and Quality of Sedgwick Claims Management Services, Inc. since December 2015. Mr. Wroten drives compliance and quality initiatives across Sedgwick, and his skills pivotal in helping it continue to meet and exceed regulatory requirements while delivering improved outcomes for clients. In addition, he continue to advocate for fair and equitable reform across the industry. Mr. Wroten served as Chief of the California Office of Self Insurance Plans in the Department of Industrial Relations and retire from state service at the end of the month. In that position, he oversaw the nation's largest self-insurance workers' compensation market, managing regulation, compliance, underwriting and enforcement efforts for more than 7,100 public and private entities in the state. Previously, he served as a senior manager with the Division of Occupational Safety and Health (Cal/OSHA). During his career, he also worked as chairman of the board of the Safety Center of California and as president and chief executive officer of Security Resources Corporation, where he was recognized twice as an INC. 500 Chief Executive Officer. He also served as the DIR director's delegate and trustee of the California Self Insurers' Security Fund.

Sedgwick Claims Management Services Employee Reviews

Positive Reviews
75%
75%
25%
Constructive Feedback
25%

Positive Reviews from Employees

What do you like best about the leadership team?

Friendly, they help you excel and personally want you to be better

What is the best part about your compensation package?

The company matches what I put in

What is most positive about the culture and environment at your company?

Everything, the atmosphere and how everyone is treated

Constructive Feedback from Employees

Why do you feel undervalued and what would make you feel better about your compensation?

Competitor employers are offering 401K match up to 8%. We only get 4%. Health insurance deductibles are way too high, as well.

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Anonymous Q&A with Sedgwick Claims Management Services Employees

Most Recent Q&A

Leadership Score

Trending upThis category score has been trending up % since last month
85
out of 100
Executive rating?
75
out of 100
CEO rating?
100
out of 100
Manager rating?

Team Score

Trending upThis category score has been trending up % since last month
AnswerPercent
Yes100%
No0%
AnswerPercent
Yes100%
No0%
Coworker interaction?
95
out of 100
Quality of coworkers?

Environment Score

Trending upThis category score has been trending up % since last month
AnswerPercent
7 or less0%
8100%
100%
120%
More than 120%
Work hours per day?
AnswerPercent
Extremely fast50%
Comfortably fast50%
Moderate0%
A bit slow0%
Bureaucratic0%
Pace at work?
AnswerPercent
Positive100%
Negative0%
Positive work environment?

Outlook Score

Trending upThis category score has been trending up % since last month
100
out of 100
Future outlook?
AnswerPercent
Fantastic50%
Good50%
Neutral0%
Bad0%
Terrible0%
Customer perception?
AnswerPercent
Yes100%
No0%
Excited going to work?

Gender Score How positively women rate their overall experience at Sedgwick Claims Management Services

N/A

Diversity Score How positively minorities rate their overall experience at Sedgwick Claims Management Services

N/A

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
50
eNPS Score
50%Promoters
50%Passives
0%Detractors

Sedgwick Claims Management Services Competitors

  1. 1st
    York Risk
    73 / 100
  2. 2nd
    One Call Care Management
    60 / 100
  3. 3rd
    Crawford & Company
    59 / 100
  4. 4th
    Sedgwick Claims Management Services
    0 / 100

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