ServiceRocket Culture | Comparably
HR or Marketing?Claim Your Free Employer Account
ServiceRocket Claimed Company
Headquartered in Palo Alto, ServiceRocket is a global leader in tech-enabled services with offices around the world. A trusted partner to Atlassian, Meta and Salesforce, we help reduce technical complexity with human expertise and smart solutions. Working collaboratively across five continents, Rocketeers deliver our brand promise to customers, partners and each other: We’ve got your back. ServiceRocket’s diverse roster of solutions and services—from software adoption to platform expansion, Cloud migration, support, customer education and apps—enable us to be the single most reliable partner in the acceleration of your growth. Learn more: https://www.servicerocket.com/ read more
EMPLOYEE
PARTICIPANTS
12
TOTAL
RATINGS
257

ServiceRocket Company Culture

ServiceRocket Culture

This score is derived from employee ratings & reviews
4.3/5
ServiceRocket's Overall Culture is rated A-

Top Rated Culture Dimensions

ServiceRocket CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Robert Castaneda ServiceRocket's CEO
Robert Castaneda
81 /100

Mission, Vision, & Values

To be the single most reliable partner in the acceleration of your growth.

Learn More

ServiceRocket Culture At a Glance

ServiceRocket has 325 employees. 12 employees at ServiceRocket have reviewed ServiceRocket across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 12 ServiceRocket employees give their leadership a grade of B, or Top 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at ServiceRocket are extremely happy with their total compensation at ServiceRocket, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at ServiceRocket are extremely happy with their team. 12 Participants grade the quality of their coworkers an A-. The majority believe the meetings at ServiceRocket are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at ServiceRocket believe the environment at ServiceRocket is positive. Most Participants believe the pace of work at ServiceRocket is comfortably fast. About 75% of the employees at ServiceRocket work 8 hours or less.

Overall, the employees at ServiceRocket are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Let ServiceRocket Know You Want To Work There

Tell ServiceRocket you're interested in working at the company, while keeping your personal identity anonymous. Comparably will give ServiceRocket the opportunity to hire you. When there's a job opening that's a fit we'll make the match happen.

H1B Visa

In 2019, ServiceRocket applied for 5 H1B visas. Of the work permits applied for, 60% were approved, 20% certified-withdrawn, and 20% withdrawn.

An in-depth look at ‘Certified-withdrawn’ H1B applications at ServiceRocket unveil that one approved work permit application was withdrawn before the employee’s start date, and one was withdrawn by ServiceRocket after the employee’s start date.

Work Permit Application Outcome

ServiceRocket has a total of 325 employees

5
Total Applied
  • 60% Granted (3 out of 5)
  • 0% Denied ( out of 5)
  • 20% Withdrawn Application was withdrawn by the employer before approval/rejection (1 out of 5)
  • 20% Certified-Withdrawn Application was approved but later withdrawn by employer (1 out of 5)

This data was calculated using publicly sourced data from OFLC Performance Data

Gender Score How positively women rate their overall experience at ServiceRocket

N/A

Diversity Score How positively minorities rate their overall experience at ServiceRocket

Top
35%

ServiceRocket currently ranks in the Top 35% of similarly sized companies on Comparably

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 35%Top 35% of Similar Size Companies on Comparably
23
eNPS Score
56%Promoters
11%Passives
33%Detractors

Let ServiceRocket Know You Want To Work There

ServiceRocket vs Competitors

  1. 1st
    Gainsight
    88 / 100
  2. 2nd
    ServiceRocket
    78 / 100
  3. 3rd
    Contegix
    71 / 100
  4. 4th
    Cprime
    67 / 100
See All Competitors

Perks & Benefits

Health & Wellness
Dental Insurance
Vision Insurance
Health Insurance
Life Insurance
Paid Time Off
PTO / Vacation Policy
Paid Holidays
Maternity / Paternity Leave
Financial Benefits
401K / Retirement Plan
Performance Bonus
Tuition Reimbursement
Employee Stock Purchase Plan
Office Perks
Company Social Outings
Legal Assistance
Work From Home Policy
Unique Office Space
See More

Know someone that works at ServiceRocket?

Send them an invite to rate the company culture.

Anonymously Send Invite

×
Rate your company