Gainsight vs ServiceRocket | Comparably
Comparably
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Gainsight Claimed Company
EMPLOYEE
PARTICIPANTS
135
TOTAL
RATINGS
2042
ServiceRocket Claimed Company
EMPLOYEE
PARTICIPANTS
12
TOTAL
RATINGS
257

Gainsight vs ServiceRocket

Compare Gainsight versus ServiceRocket for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 135 employees and customers of Gainsight and 12 employees and customers of ServiceRocket.

Gainsight

Gainsight's brand is ranked #663 in the list of Global Top 1000 Brands, as rated by customers of Gainsight. Their current valuation is $500.00M.

ServiceRocket

ServiceRocket's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of ServiceRocket.

4.1/5
Product Quality
1.5/5
4/5
Pricing
1.5/5
4.2/5
Customer Service
N/A
43
NPS Score
65%Promoters
13%Passive
22%Detractors

Net Promoter Score
Winner by 93

-50
NPS Score
0%Promoters
50%Passive
50%Detractors

See how Gainsight compares to its competitors

Totango
Pendo
ChurnZero

See how ServiceRocket compares to its competitors

Contegix
Cprime
ISOS Group
Precipio
Adaptavist
Eficode

Working at Gainsight vs Working at ServiceRocket

Nick Mehta Gainsight's CEO
96 / 100

CEO Rating
Winner by 15%

Robert Castaneda ServiceRocket's CEO
Robert Castaneda
81 / 100

CEO Rating

Gainsight

Gainsight doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

ServiceRocket

Employees at ServiceRocket rate their CEO, Robert Castaneda, 81/100. This score is 15% lower than the scores of Gainsight's CEO, Nick Mehta.

CEO Score 96
CEO Score
CEO Score 81
Overall Culture 88
Overall Culture
Overall Culture 78
72
eNPS
23
Gender Score 88
Gender Score
Gender Score N/A
Diversity Score 89
Diversity Score
Diversity Score 74
Perk And Benefits 88
Perk And Benefits
Perk And Benefits 79
Professional Dev. 81
Professional Dev.
Professional Dev. 74

Overall Culture at Gainsight vs ServiceRocket

88
/ 100
Gainsight

Employees at Gainsight rate their Overall Culture a 88/100, with IT and HR as the two departments that rate their experience the highest.

Overall Culture
Winner by 10%

78
/ 100
ServiceRocket

Employees at ServiceRocket rate their Overall Culture a /100.

  • Gainsight88
  • ServiceRocket

Employee Net Promoter Score at Gainsight vs ServiceRocket

72
eNPS
Gainsight
100 Promoters 81%
13 Passives 10%
11 Detractors 9%

Employee Net Promoter Score
Winner by 49%

23
eNPS
ServiceRocket
5 Promoters 56%
1 Passives 11%
3 Detractors 33%
  • Gainsight71
  • ServiceRocket

Gender Score at Gainsight vs ServiceRocket

88
/ 100
Gainsight

Employees at Gainsight rate their Gender Score a 88/100, with HR and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner

0
/ 100
ServiceRocket

ServiceRocket doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

  • Gainsight88

Diversity Score at Gainsight vs ServiceRocket

89
/ 100
Gainsight

Employees at Gainsight rate their Diversity Score a 89/100, with Marketing and Engineering as the two departments that rate their experience the highest.

Diversity Score
Winner by 15%

74
/ 100
ServiceRocket

Employees at ServiceRocket rate their Diversity Score a /100.

  • Gainsight
  • ServiceRocket74

Perk and Benefits Score at Gainsight vs ServiceRocket

88
/ 100
Gainsight

Employees at Gainsight rate their Perk and Benefits Score a 88/100, with Operations and IT as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 9%

79
/ 100
ServiceRocket

Employees at ServiceRocket rate their Perk and Benefits Score a /100.

  • Gainsight
  • ServiceRocket83

Professional Development Score at Gainsight vs ServiceRocket

81
/ 100
Gainsight

Employees at Gainsight rate their Professional Development Score a 81/100, with Marketing and HR as the two departments that rate their experience the highest.

Professional Development Score
Winner by 7%

74
/ 100
ServiceRocket

Employees at ServiceRocket rate their Professional Development Score a /100.

  • Gainsight
  • ServiceRocket76

Leadership Culture Ratings vs ServiceRocket

Gainsight
92 / 100

Leadership Culture Ratings vs ServiceRocket
Winner by 16%

ServiceRocket
76 / 100

Gainsight rates % higher than ServiceRocket on Leadership Culture Ratings vs ServiceRocket Ratings based on looking at 483 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your company invested in your career growth?" and "What does the leadership team need to get better at?".

  • Gainsight92
  • ServiceRocket

Compensation Culture Ratings vs ServiceRocket

Gainsight
87 / 100
ServiceRocket
88 / 100

Gainsight rates % lower than ServiceRocket on Compensation Culture Ratings vs ServiceRocket Ratings based on looking at 332 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Are you satisfied with your Benefits?".

  • Gainsight
  • ServiceRocket91

Team Culture Ratings vs ServiceRocket

Gainsight
94 / 100

Team Culture Ratings vs ServiceRocket
Winner by 7%

ServiceRocket
87 / 100

Gainsight rates % higher than ServiceRocket on Team Culture Ratings vs ServiceRocket Ratings based on looking at 311 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Do you look forward to interacting with your coworkers?".

  • Gainsight
  • ServiceRocket89

Environment Culture Ratings vs ServiceRocket

Gainsight
82 / 100

Environment Culture Ratings vs ServiceRocket
Winner by 12%

ServiceRocket
70 / 100

Gainsight rates % higher than ServiceRocket on Environment Culture Ratings vs ServiceRocket Ratings based on looking at 325 ratings from employees of the two companies. Ratings come from the answers to questions like "What % of the time are you bored at work?" and "What needs to change to make the company culture better?".

  • Gainsight
  • ServiceRocket71

Sentiment Culture Ratings vs ServiceRocket

Gainsight
90 / 100

Sentiment Culture Ratings vs ServiceRocket
Winner by 16%

ServiceRocket
74 / 100

Gainsight rates % higher than ServiceRocket on Sentiment Culture Ratings vs ServiceRocket Ratings based on looking at 331 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "What makes you most happy at work?".

  • Gainsight90
  • ServiceRocket

See how Gainsight compares to its competitors

See how ServiceRocket compares to its competitors