ChurnZero Claimed Company

EMPLOYEE PARTICIPANTS: 6

TOTAL RATINGS: 83

Gainsight Claimed Company

EMPLOYEE PARTICIPANTS: 135

TOTAL RATINGS: 2042

ChurnZero vs Gainsight

Compare ChurnZero versus Gainsight for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 6 employees and customers of ChurnZero and 135 employees and customers of Gainsight.

ChurnZero

ChurnZero's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of ChurnZero.

Gainsight

Gainsight's brand is ranked #663 in the list of Global Top 1000 Brands, as rated by customers of Gainsight. Their current valuation is $500.00M.

4.5/5

Product Quality

4.1/5

4.5/5

Pricing

4/5

5/5

Customer Service

4.2/5

NPS Score

86%	Promoters
7%	Passive
7%	Detractors

Net Promoter Score
Winner by 36

NPS Score

65%	Promoters
13%	Passive
22%	Detractors

See how ChurnZero compares to its competitors

See how Gainsight compares to its competitors

Totango

Pendo

Working at ChurnZero vs Working at Gainsight

86 / 100

CEO Rating

Nick Mehta

96 / 100

CEO Rating
Winner by 10%

ChurnZero

ChurnZero doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Gainsight

Employees at Gainsight rate their CEO, Nick Mehta, 96/100. This score is 10% higher than the scores of ChurnZero's CEO, You Mon Tsang. Employees in the Engineering and Customer Support departments rate Nick Mehta the highest.

CEO Score 86

CEO Score

CEO Score 96

Overall Culture 83

Overall Culture

Overall Culture 88

eNPS

Gender Score N/A

Gender Score

Gender Score 88

Diversity Score N/A

Diversity Score

Diversity Score 89

Perk And Benefits 83

Perk And Benefits

Perk And Benefits 88

Professional Dev. N/A

Professional Dev.

Professional Dev. 81

Overall Culture at ChurnZero vs Gainsight

/ 100

ChurnZero

Employees at ChurnZero rate their Overall Culture a 83/100.

/ 100

Gainsight

Employees at Gainsight rate their Overall Culture a /100, with IT and HR as the two departments that rate their experience the highest.

Overall Culture
Winner by 5%

ChurnZero
Gainsight88

Employee Net Promoter Score at ChurnZero vs Gainsight

eNPS

ChurnZero

2 Promoters 50%

0 Passives 0%

2 Detractors 50%

eNPS

Gainsight

100 Promoters 81%

13 Passives 10%

11 Detractors 9%

Employee Net Promoter Score
Winner by %

ChurnZero
Gainsight71

Gender Score at ChurnZero vs Gainsight

Not enough ratings

ChurnZero

ChurnZero doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Gainsight

Employees at Gainsight rate their Gender Score a /100, with HR and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner

Gainsight88

Diversity Score at ChurnZero vs Gainsight

Not enough ratings

ChurnZero

ChurnZero doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Gainsight

Employees at Gainsight rate their Diversity Score a /100, with Marketing and Engineering as the two departments that rate their experience the highest.

Diversity Score
Winner

Gainsight89

Perk and Benefits Score at ChurnZero vs Gainsight

/ 100

ChurnZero

Employees at ChurnZero rate their Perk and Benefits Score a 83/100.

/ 100

Gainsight

Employees at Gainsight rate their Perk and Benefits Score a /100, with Operations and IT as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 5%

ChurnZero
Gainsight88

Professional Development Score at ChurnZero vs Gainsight

Not enough ratings

ChurnZero

ChurnZero doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Gainsight

Employees at Gainsight rate their Professional Development Score a /100, with Marketing and HR as the two departments that rate their experience the highest.

Professional Development Score
Winner

Gainsight82

Leadership Culture Ratings vs Gainsight

ChurnZero rates % lower than Gainsight on Leadership Culture Ratings vs Gainsight Ratings based on looking at 452 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of the job your executive team is doing at your company?" and "Does Your Boss Hurt Your Company Culture?".

ChurnZero
Gainsight92

Compensation Culture Ratings vs Gainsight

ChurnZero rates % lower than Gainsight on Compensation Culture Ratings vs Gainsight Ratings based on looking at 313 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your stock/equity compensation?" and "What is the best part about your compensation package?".

ChurnZero
Gainsight87

Team Culture Ratings vs Gainsight

ChurnZero rates % lower than Gainsight on Team Culture Ratings vs Gainsight Ratings based on looking at 293 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "What are some of the best things about your team?".

ChurnZero
Gainsight94

Environment Culture Ratings vs Gainsight

ChurnZero rates % lower than Gainsight on Environment Culture Ratings vs Gainsight Ratings based on looking at 299 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "Does someone you work with closely, make you want to quit your job?".

ChurnZero
Gainsight82

Sentiment Culture Ratings vs Gainsight

ChurnZero rates % lower than Gainsight on Sentiment Culture Ratings vs Gainsight Ratings based on looking at 316 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "How confident are you about the future success of your company?".

ChurnZero
Gainsight90